Avaya Voice Engineer / System Admin - Major Bank
IT Solutions Ltd.
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Job summary
IT Solutions Ltd. in Hong Kong is seeking a Voice System Engineer / System Admin to join a dynamic team and support back-office users for a Major Bank. The role focuses on system administration and telecom related tasks.
You will handle Avaya PABX, voice recording systems, IVRS, and work with vendors on change management, coordinating with users on projects and requests. This is a hands-on position offering professional growth.
Qualifications
- Degree or above in Computer Engineering or related discipline.
- Hands on experience in Call Center operational systems.
- Excellent opportunity to develop your professional skills in a Major Bank.
- Attractive remuneration package will be offered to the successful candidate.
Responsibilities
- Support and maintain systems including Avaya PABX, voice recording systems, IVRS, etc
- Provide support on telecom change management
- Liaise with vendors and analyze solution for user's request
- Coordinate with users for projects
Skills
Education
Tools
Job description
We are searching for high-calibre Voice System Engineer / System Adminto join a dynamic teamand work on system administration and support for back office users in a Major Bank.
Support and maintain systems including Avaya PABX, voice recording systems, IVRS, etc
Provide support on telecom change management
Liaise with vendors and analyze solution for user's request
Coordinate with users for projects
Degree or above in Computer Engineering or related discipline
Hands on experience in Call Center operational systems
Excellent opportunity to develop your professional skills in a Major Bank
Attractive remuneration package will be offered to the successful candidate
(P.S. We do not process applications from overseas for this position)
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