System Engineer

Continuous Technologies International Ltd; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Benefits offered by this job

Five-day work week

Medical & Hospital Scheme

Professional examination leave

Birthday leave

Job summary

Continuous Technologies International Limited in Hong Kong is seeking a technically strong System Engineer with hands-on experience in Contact Center platforms and cloud/DevOps technologies. You will support deployment, integration, and delivery of enterprise‑grade CX solutions across voice, routing, cloud, and containerized applications.

The role collaborates closely with Solution Architects, Project Managers, and clients to ensure smooth system rollout and high‑quality support.

Qualifications

• Diploma or degree in IT, EE, CS or related disciplines.
• Minimum 3 years of experience in IT, system integration, or related areas.
• Knowledge of contact center, voice, or enterprise communication technologies is an advantage.
• Familiarity with Azure / AWS cloud platforms.
• Basic understanding of IP networking and Windows/Linux server environments.

Responsibilities

• Assist in implementing and integrating contact center / communication solutions
• Participate in system setup, configuration, and functional testing
• Support troubleshooting across application, voice, network, and server environments
• Work on cloud-related tasks including: Basic deployment, configuration, or administration on Azure or AWS
• Coordinate with customers, vendors, and internal project teams
• Provide post-implementation support and handover

Skills

Contact center platforms

Cloud / DevOps technologies

Azure

AWS

IP Networking

Windows/Linux servers

English & Chinese communication

Education

Diploma/degree in IT/EE/CS

Job description

We are seeking a technically strong and motivated System Engineer with hands‑on experience in Contact Center platforms and modern cloud / DevOps technologies. You will support deployment, integration, and delivery of enterprise‑grade Customer Experience (CX) solutions across voice, routing, cloud, and containerized applications.

The role collaborates closely with Solution Architects, Project Managers, and clients, ensuring smooth system rollout and high-quality support.

Key Responsibilities

• Assist in implementing and integrating contact center / communication solutions
• Participate in system setup, configuration, and functional testing
• Support troubleshooting across application, voice, network, and server environments
• Work on cloud‑related tasks including:
• Basic deployment, configuration, or administration on Azure or AWS
• Coordinate with customers, vendors, and internal project teams
• Provide post‑implementation support and handover
  

Qualifications

• Diploma or degree in IT, EE, Computer Science or related disciplines
• Minimum 3 years of experience in IT, system integration, or related areas
• Knowledge of contact center, voice, or enterprise communication technologies is an advantage
• Familiarity with Azure / AWS cloud platforms
• Basic understanding of:
• IP Networking
• Windows and/or Linux server environments
• Strong problem‑solving skills and willingness to learn
• Good communication skills in English and Chinese

What you enjoy

• Five-day work week
• Performance Bonus
• Medical & Hospital Scheme
• Professional examination leave
• Birthday leave
• Marriage leave
• Wedding anniversary leave
• Children’s birthday leave

To learn more about Continuous Technologies International Limited, please visit our web site at http://www.ctint.com

The personal data provided in your application will be used for recruitment purpose only and will be treated in accordance to the Personal Data (Privacy) Ordinance.

Headquartered in Hong Kong with offices in Mainland China, Continuous Technologies (CTINT) has successfully developed and deployed customer engagement solutions for enterprise and

government clients for over 30 years.

Our solutions focus on applying the latest trends in technologies, including AI, Business Analytics, Chatbot and Customer Engagement, for the benefit of our clients.

If you are looking for new challenges, we would like to hear from you.

Headquartered in Hong Kong with offices in Mainland China, Continuous Technologies (CTINT) has successfully developed and deployed customer engagement solutions for enterprise and

government clients for over 30 years.

Our solutions focus on applying the latest trends in technologies, including AI, Business Analytics, Chatbot and Customer Engagement, for the benefit of our clients.

If you are looking for new challenges, we would like to hear from you.