IT Support Engineer (Bank / AV Conference System)

Classy Wheeler Limited; Hong Kong; On-site; HKD 279,000 - 390,600; Full time

Job summary

A leading software development firm is looking for an IT Support Engineer specializing in conference systems. This role involves providing daily support for operation and maintenance, assisting with asset management, and resolving technical issues. Candidates should have a strong technical background in conference room systems, excellent problem-solving skills, and be able to travel between Kowloon Bay and Central. This is a permanent position offering a chance to work in a dynamic environment.

Qualifications

• Strong technical knowledge of conference room systems.
• Solid understanding of asset management and system workflow processes.
• Excellent problem-solving and communication skills.

Responsibilities

• Provide daily operation and maintenance support for the conference room system.
• Assist users with routine asset management and system process tasks.
• Collaborate with team members to resolve technical issues efficiently.
• Maintain documentation of system-related activities.
• Ensure seamless operation of conference systems.

Skills

Technical knowledge of conference room systems

Problem-solving skills

Communication skills

Job description

IT Support Engineer (Bank / AV Conference System)

Client Description

Company Description: A leading software development and solutions provider that specializes in industry application software and system integration for large enterprises, government, and institutions.
Location: Bank client onsite / Kowloon Bay / Central
Nature: Permanent

Job Description

• Provide daily operation and maintenance support for the conference room system.
• Assist users with routine asset management and system process tasks.
• Collaborate with team members to resolve technical issues efficiently.
• Maintain accurate documentation of all system-related activities and procedures.
• Ensure the seamless operation of conference systems in different locations.

Job Requirements

• Possess strong technical knowledge of conference room systems.
• Have a solid understanding of asset management and system workflow processes.
• Demonstrate excellent problem-solving and communication skills.
• Be able to travel between Kowloon Bay and Central locations.
• Be self-motivated with a strong sense of responsibility and a proactive attitude.