AV Support Technician (16-20K)

Swing Consulting Ltd.; Hong Kong; On-site; HKD 178,560 - 223,200; Full time

Benefits offered by this job

5-day Work Week

10-20 Days Annual Leave

Job summary

Swing Consulting Ltd. is seeking an AV Support Technician based in Hong Kong. The successful candidate will be responsible for setting up meeting rooms, upgrading PCs and laptops, installation of Windows/macOS, and maintaining end-user computing environments. A Higher Diploma in IT or related fields, along with basic IT skills and one year of experience, is required. The position offers a salary ranging from 16-20K HKD, depending on experience, along with 10-20 days of annual leave and a 5-day work week.

Qualifications

• 1 year relevant experience in IT support, helpdesk or similar role.
• Basic knowledge of Windows 10/11 and ITIL processes.
• Immediate availability will be an advantage.

Responsibilities

• Set up meeting room and upgrade PCs, laptops, mobile devices, and printers.
• Build workstations for new staff and handle equipment moves (IMACD).
• Install Windows/macOS and manage Teams/Zoom.

Skills

Windows 10/11

Office M365

Active Directory

OneDrive

VPN

Teams

Zoom

ITIL processes

Good communication skills in Cantonese, English, and Mandarin

Education

Higher Diploma in Information Technology

Computer Science or related fields

Job description

SW8975 |08 May 2026 AV Support Technician (16-20K)

• Set up meeting room and upgrade PCs, laptops, mobile devices, and printers.
• Build workstations for new staff and handle equipment moves (IMACD).
• Install Windows/macOS, manage Teams/Zoom and app updates.
• Maintain and support end‑user computing environments, including desktops, laptops, mobile devices, and associated peripherals.
• Manage core Microsoft workplace technologies, including M365/O365 platform (Outlook, Teams, Word, Excel, SharePoint, OneDrive, etc.).

• Higher Diploma in Information Technology, Computer Science, or related fields.
• 1 year relevant experience in IT support, helpdesk or similar role.
• Basic knowledge of Windows 10/11, Office M365, Active Directory, OneDrive, VPN, Teams, Zoom, and ITIL processes.
• Good communication skills in Cantonese, English, and Mandarin.
• Immediate availability will be an advantage.
• Benefits:
• 5-day Work Week
• 16-20K Depends on Experience
• 10-20 Days Annual Leave