Assistant Restaurant Manager

Portier Development Company Limited; Hong Kong; On-site; HKD 180,000 - 230,000; Full time

Job summary

Portier Development Company Limited in Hong Kong seeks an Assistant Restaurant Manager to support daily operations, lead staff, and ensure outstanding service in a fast-paced setting.

You will train and mentor staff, manage inventory and budgets, analyze sales data, ensure health and safety compliance, and address customer issues while contributing to management discussions for continuous improvements.

Qualifications

• 2-3 years minimum experience as Assistant Manager in a restaurant.
• Knowledge of restaurant operations and best practices.
• Excellent communication, leadership and customer service skills.
• Ability to work in a fast-paced environment and multitask.
• Experience with inventory management software and financial reporting tools.
• Food safety certification preferred.
• Availability to work flexible hours including evenings, weekends and holidays.

Responsibilities

• Assist the Restaurant Manager with all aspects of the restaurant's operations.
• Train and mentor new staff members and provide ongoing coaching and support.
• Maintain high levels of customer satisfaction by ensuring prompt and efficient service.
• Manage inventory levels and order supplies as needed.
• Monitor budget and financial performance by analyzing sales data and making recommendations for improvement.
• Ensure compliance with health and safety regulations, and maintain a clean and sanitary work environment.
• Handle customer issues and complaints in a professional and timely manner.
• Attend meetings with the management team to discuss operational issues and propose solutions.
• Evaluate employee performance, provide feedback and conduct relevant training as necessary.
• Assist with staff scheduling and payroll management.

Skills

Staff leadership

Customer service

Communication

Inventory management

Budgeting

Problem solving

Education

Food safety certification

Tools

Inventory software

Financial reporting tools

Job description

As an Assistant Manager, you will assist with the restaurant's daily operations, lead and train staff, manage inventory and budgets, and ensure customer satisfaction.

Key responsibilities

Assist the Restaurant Manager with all aspects of the restaurant's operations

Train and mentor new staff members and provide ongoing coaching and support

Maintain high levels of customer satisfaction by ensuring prompt and efficient service

Manage inventory levels and order supplies as needed

Monitor budget and financial performance by analyzing sales data and making recommendations for improvement

Ensure compliance with health and safety regulations, and maintain a clean and sanitary work environment

Handle customer issues and complaints in a professional and timely manner

Attend meetings with the management team to discuss operational issues and propose solutions

Evaluate employee performance, provide feedback and conduct relevant training as necessary

Assist with staff scheduling and payroll management

About you

Proven experience working as an Assistant Manager in a restaurant (2-3 years minimum)

Knowledge of restaurant operations and best practices

Excellent communication, leadership and customer service skills

Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Experience working with inventory management software and financial reporting tools

Food safety certification preferred

Availability to work flexible hours including evenings, weekends and holidays

Problem-solving abilities and strong organizational skills

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