Assistant Restaurant Manager

Portier-Development-Company-Limited

Hong Kong

On-site

HKD 250,000 - 350,000

Full time

4 days ago

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Job summary

Portier-Development-Company-Limited is seeking an Assistant Manager to oversee daily restaurant operations and lead the team in Central, Hong Kong. You will assist with budgets, scheduling, and customer satisfaction while coaching staff for peak performance.

We value strong communication, hands-on leadership, and English proficiency to manage fast-paced service, ensure safety standards, and drive continuous improvement across shift operations.

Qualifications

Minimum 2–3 years as an assistant manager in a restaurant.
Strong knowledge of restaurant operations and best practices.
Excellent communication, leadership and customer service skills.
Able to work in fast-paced environments and handle multiple tasks.
Experience with inventory management software and financial reports.
Food safety certification preferred.
Flexibility to work evenings, weekends and holidays.
Proficient in English.

Responsibilities

Assist the Restaurant Manager with all aspects of the restaurant's operations.
Train and mentor new staff and provide ongoing coaching and support.
Maintain high levels of customer satisfaction by ensuring prompt and efficient service.
Manage inventory levels and order supplies as needed.
Monitor budget and financial performance by analyzing sales data and making recommendations for improvement.
Ensure compliance with health and safety regulations, and maintain a clean and sanitary work environment.
Handle customer issues and complaints in a professional and timely manner.
Attend meetings with the management team to discuss operational issues and propose solutions.
Evaluate employee performance, provide feedback and conduct relevant training as necessary.
Assist with staff scheduling and payroll management.

Skills

Restaurant ops

Leadership

Customer service

Communication

Multitasking

English

Education

Food safety certification

Tools

Inventory software

Financial reporting tools

Job description

About the role

As an Assistant Manager, you will assist with the restaurant's daily operations, lead and train staff, manage inventory and budgets, and ensure customer satisfaction.

Key responsibilities

Assist the Restaurant Manager with all aspects of the restaurant's operations
Train and mentor new staff members and provide ongoing coaching and support
Maintain high levels of customer satisfaction by ensuring prompt and efficient service
Manage inventory levels and order supplies as needed
Monitor budget and financial performance by analyzing sales data and making recommendations for improvement
Ensure compliance with health and safety regulations, and maintain a clean and sanitary work environment
Handle customer issues and complaints in a professional and timely manner
Attend meetings with the management team to discuss operational issues and propose solutions
Evaluate employee performance, provide feedback and conduct relevant training as necessary
Assist with staff scheduling and payroll management

About you

Proven experience working as an Assistant Manager in a restaurant (2-3 years minimum)
Knowledge of restaurant operations and best practices
Excellent communication, leadership and customer service skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Experience working with inventory management software and financial reporting tools
Food safety certification preferred
Availability to work flexible hours including evenings, weekends and holidays
Problem-solving abilities and strong organizational skills
English proficiency required

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行業 Industry