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Apex Retail Limited in Hong Kong is seeking an Operations Assistant to provide general administrative and operational support across the team. You will regularly visit various store locations to oversee on-site execution and resolve issues hands-on.
You will participate in new store openings, coordinate with multiple teams, and help manage procurement, inventory, meeting minutes, data entry, and ad-hoc projects. The role requires a diploma or higher and Chinese language proficiency.
* Provide general administrative and operational support to the team.
* Store Visits & Field Support: Frequently visit different store locations to oversee operations, support on-site execution, and resolve operational issues hands-on.
* New Store Opening Coordination: Actively participate in and follow up on all preparations for new store openings, coordinating closely with various teams to ensure a smooth launch.
* Cross-Departmental Collaboration: Demonstrate a high level of initiative to work closely with different departments, driving operational tasks forward efficiently.
* Procurement & Inventory Management: Handle the ordering and management of daily office supplies and business inventory to ensure sufficient stock levels.
* Meeting Minutes: Attend meetings, accurately prepare meeting minutes, and follow up on action items.
* Documentation & Data Entry: Handle data entry, documentation, filing, and maintain accurate records.
* Ad-Hoc Projects: Handle various ad-hoc tasks and unexpected operational challenges with flexibility and a problem-solving mindset.
* Diploma or above; candidates with 1+ years of relevant experience in administrative or assistant roles are highly preferred.
* Fluent in written Chinese with the ability to independently draft well-organized meeting minutes and internal communications. Basic reading and writing proficiency in English to handle simple email correspondence.
* Detail-oriented and patient, possessing excellent data organization and multitasking skills; able to maintain work quality and efficiency under mild pressure.
* Basic computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and common office equipment.
* Strong service mindset and empathy. Able to remain objective, polite, and uphold confidentiality when handling complaints, while strictly adhering to company information security guidelines.
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