Assistant Manager (Facilities Services) - Campus Management Office

The Hong Kong University of Science and Technology; Hong Kong; Vor Ort; HKD 469.000 - 692.000; Vollzeit

Zusammenfassung

The Hong Kong University of Science and Technology is seeking a seasoned Facilities Services Manager to oversee all campus facilities operations at Clear Water Bay and off-site campuses. The role requires coordinating contracts, budgets, and events, while driving sustainability and service excellence for students, staff and visitors.

You will lead a team, ensure compliance with procurement procedures, and support major university projects, including Congregation and Orientation Week, with

Qualifikationen

• Recognised degree or higher diploma in Facility Management, Property Management or related discipline.
• Minimum eight years of facilities management and event management experience.
• Professional qualifications such as CFM, RICS, HKIFM or HKIH are required.
• Strong leadership to motivate staff and contractors.

Aufgaben

• Oversee all aspects of facilities services for the campus and off-site locations.
• Monitor external contracts and ensure performance targets are met.
• Lead and empower team to deliver high levels of customer service to students, staff and visitors.
• Support sustainability programmes to minimize environmental and economic impacts.
• Manage CMO/FS budgets including planning, forecasting and spend.
• Review and renew contracts per procurement procedures and plans.
• Coordinate logistics and resources for major university events throughout the year.
• Support new development projects on-site or off-site as needed.
• Perform shift duties including weekends and public holidays.
• Carry out ad hoc duties as assigned by the Director of Campus Management Office and Head of Facilities Services.

Kenntnisse

Communication skills

Supervisory experience

Interpersonal skills

Self-starter responsibilities

Ausbildung

Degree / Higher diploma in Facility Management or related discipline

Tools

CFM / RICS / HKIFM / HKIH qualification

Jobbeschreibung

Reporting to the Manager (Facilities Services), the appointee will oversee all aspects of facilities services on the Clear Water Bay campus and Off-site campuses and be required to:

• To assist the Manager (Facilities Services) in ensuring that all staff and contracts are effectively managed and that services are delivered and monitored to a high standard, aligned to the University's operating requirements and contribute to the development of the Directorate's overall direction and vision;
• To monitor external contracts and ensure performance targets are met and University's policies and procedures adhered to;
• To lead and empower all team members in the delivery of consistently high levels of customer service to students, staff and visitors;
• The post holder is required to support sustainability programmes and initiatives to minimize the social environmental and economic impacts of the University. Where the role can influence waste diversion and water use etc., the post holder will ensure that sustainability impacts are addressed;
• To be accountable for CMO/FS financial budgets under control including supporting the Manager (Facilities Services) with the annual budget planning, forecasting and spend management, ensuring all financial policies are strictly adhered to;
• Review, manage and arrange the renewal of related contracts according to University's procurement procedures and FM procurement & performance monitoring plans;
• To manage and lead the logistical and technical resources needed to support key strategic university events throughout the year. Work closely with various department in University to ensure annual events such as Congregation, Information Day, Alumni Day, Orientation Week, Exams are managed successfully and delivered safely;
• To support the upcoming new development projects either on-site or off-site as required and achieve related goals and deadlines;
• perform shift duties including working on Saturdays/Sundays/public holidays when necessary; and
• Perform any other ad hoc duties or special assignments assigned by Director of Campus Management Office and Head of Facilities Services.

Qualifications

• A recognised degree / higher diploma in Facility Management, Property Management or a related discipline;
• At least eight years of relevant experience in facilities management and event management preferably in tertiary institution or public organization;
• Professional qualification, e.g. CFM, RICS, HKIFM, HKIH or equivalent is required;
• He / she should be technically sound in terms of cleaning and pest control technologies and procedures and should stay abreast of best practices in housekeeping.
• Supervisory experience in leading a team of operational staff in collaboration with clients, service contractors and other stakeholders;
• He / she should be a self-starter with a strong sense of responsibility; be able to motivate and develop staff and contractors to maintain operational excellence;
• Excellent communication, supervisory and interpersonal skills; and
• Flexible in working irregular hours including weekends and public holidays.

(Duration: 2 years)

(Applicants who have responded to the previous advertisements need not re-apply.)

Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of contract.