Assistant HR Manager - HR Operations + Staff Engagement

KOS International Talent Group; Hong Kong; Sur place; HKD 700 000 - 1 000 000; Plein temps

Résumé du poste

Our client, a multinational services company, is seeking an experienced Assistant HR Manager to join the People & Culture team in Hong Kong. You will handle day-to-day HR operations and staff engagement, acting as an HR advisor and business partner across the employee lifecycle.

Reporting to the Senior HR Manager, you will drive HRIS data quality (Workday), support talent acquisition, performance management, succession planning, and employee relations, while collaborating with overseas

Qualifications

• Bachelor's degree in HRM, Business Admin, or related field.
• 8–12+ years HR experience in hospitality/services or related industries.
• HR generalist or HRBP background across recruitment, engagement, operations, and partnering.
• Hands-on with HRIS platforms, preferably Workday.
• Strong stakeholder management and communication skills.
• English and Chinese proficiency (spoken and written).

Responsabilités

• Partner with business leaders on day-to-day people matters and HR initiatives.
• Manage end-to-end talent acquisition activities and recruitment projects.
• Drive employee engagement initiatives, CSR, wellness, and culture-building activities.
• Support performance management, talent development, succession planning, and employee relations.
• Maintain and enhance HRIS data and processes, with Workday focus.
• Oversee HR operations and BAU processes; provide HR policy guidance and compliance.
• Assist in implementing regional and global HR programs and initiatives.
• Collaborate with overseas HR colleagues on cross-functional projects.

Connaissances

Stakeholder management

Communication

HR generalist

HRBP

Customer service

Bilingual EN/CN

Formation

Bachelor's degree in HRM/related

Outils

Workday

HRIS

Description du poste

About The Client

Our client is an MNC within the servicing sector. Known for its collaborative, people-centric culture, and commitment to delivering exceptional customer experiences, they are hiring an additional Assistant HR Manager to join as part of the People & Culture team, responsible for day to day HR operations matters and staff engagement activities.

About The Role

Reporting directly to the Senior HR Manager, the Assistant HR Manager will serve as a key HR Advisor/ Business Partner, supporting the full spectrum of HR functions across the employee lifecycle. This is a hands-on and highly visible role that combines strategic HR partnering with operational HR responsibilities.

Key responsibilities

• Partner with business leaders and managers on day-to-day people matters and HR initiatives
• Manage end-to-end talent acquisition activities and recruitment projects as required
• Drive employee engagement initiatives, including CSR, wellness, and culture-building activities
• Support performance management, talent development, succession planning, and employee relations matters
• Maintain and enhance HRIS data and processes, with a focus on Workday administration and system optimization
• Oversee HR operations and ensure smooth execution of BAU HR processesProvide HR policy guidance and ensure compliance with relevant employment regulations
• Assist in implementing regional and global HR programs and initiatives
• Collaborate closely with overseas HR colleagues and stakeholders on cross-functional projects

Note

Please note that payroll processing is managed separately and is not part of this role's core responsibilities.

Requirements

• Bachelor's degree in Human Resources Management, Business Administration, or a related discipline
• 8-12+ years of HR experience, ideally gained within hospitality, services, customer-focused, or related industries
• Well-rounded HR generalist or HRBP background covering recruitment, employee engagement, HR operations, and business partnering
• Hands-on experience with HRIS platforms, preferably Workday
• Strong stakeholder management and communication skills
• Customer-service-oriented mindset with a passion for delivering excellent employee experiences
• Agile, proactive, and adaptable approach to work
• Positive attitude, strong ownership, and commitment to achieving results
• Excellent spoken and written English and Chinese, with the ability to liaise effectively with overseas stakeholders
• Ability to thrive in a fast-paced and dynamic environment