Assistant HR Manager - HR Operations + Staff Engagement

KOS International Limited; Hong Kong Island; On-site; HKD 420,000 - 660,000; Full time

Job summary

KOS International Limited is seeking an Assistant HR Manager - HR Operations + Staff Engagement to support day-to-day HR operations and staff engagement activities. This role will collaborate with business leaders and oversee HRIS data, particularly Workday, while handling BAU HR processes.

Reporting to the Senior HR Manager, you will partner across the employee lifecycle, drive recruitment, performance management, development, and engagement initiatives, and ensure compliance with employment

Qualifications

• Bachelor's degree in Human Resources Management, Business Administration, or a related discipline.
• 8-12+ years of HR experience, ideally within hospitality, services, customer-focused, or related industries.
• Well-rounded HR generalist or HRBP background covering recruitment, employee engagement, HR operations, and business partnering.
• Hands-on experience with HRIS platforms, preferably Workday.
• Strong stakeholder management and communication skills.
• Customer-service-oriented mindset with a passion for delivering excellent employee experiences.

Responsibilities

• Partner with business leaders and managers on day-to-day people matters and HR initiatives
• Manage end-to-end talent acquisition activities and recruitment projects as required
• Drive employee engagement initiatives, including CSR, wellness, and culture-building activities
• Support performance management, talent development, succession planning, and employee relations matters
• Maintain and enhance HRIS data and processes, with a focus on Workday administration and system optimization
• Oversee HR operations and ensure smooth execution of BAU HR processes
• Provide HR policy guidance and ensure compliance with relevant employment regulations
• Assist in implementing regional and global HR programs and initiatives
• Collaborate closely with overseas HR colleagues and stakeholders on cross-functional projects
• Please note that payroll processing is managed separately and is not part of this role's core responsibilities

Skills

HR Generalist

HRBP

Workday

Stakeholder management

Recruitment

Employee engagement

Bilingual English/Chinese

Education

Bachelor's degree in HR/Business

Tools

HRIS

Job description

Assistant HR Manager - HR Operations + Staff Engagement

About The Client Our client is an MNC within the servicing sector. Known for its collaborative, people-centric culture, and commitment to delivering exceptional customer experiences, they are hiring an additional Assistant HR Manager to join as part of the People & Culture team, responsible for day to day HR operations matters and staff engagement activities.

About The Role Reporting directly to the Senior HR Manager, the Assistant HR Manager will serve as a key HR Advisor/ Business Partner, supporting the full spectrum of HR functions across the employee lifecycle. This is a hands-on and highly visible role that combines strategic HR partnering with operational HR responsibilities.

Key responsibilities include:

• Partner with business leaders and managers on day-to-day people matters and HR initiatives
• Manage end-to-end talent acquisition activities and recruitment projects as required
• Drive employee engagement initiatives, including CSR, wellness, and culture-building activities
• Support performance management, talent development, succession planning, and employee relations matters
• Maintain and enhance HRIS data and processes, with a focus on Workday administration and system optimization
• Oversee HR operations and ensure smooth execution of BAU HR processes
• Provide HR policy guidance and ensure compliance with relevant employment regulations
• Assist in implementing regional and global HR programs and initiatives
• Collaborate closely with overseas HR colleagues and stakeholders on cross-functional projects

Please note that payroll processing is managed separately and is not part of this role's core responsibilities.

Requirements

• Bachelor's degree in Human Resources Management, Business Administration, or a related discipline
• 8-12+ years of HR experience, ideally gained within hospitality, services, customer-focused, or related industries
• Well-rounded HR generalist or HRBP background covering recruitment, employee engagement, HR operations, and business partnering
• Hands-on experience with HRIS platforms, preferably Workday
• Strong stakeholder management and communication skills
• Customer-service-oriented mindset with a passion for delivering excellent employee experiences
• Agile, proactive, and adaptable approach to work
• Positive attitude, strong ownership, and commitment to achieving results
• Excellent spoken and written English and Chinese, with the ability to liaise effectively with overseas stakeholders
• Ability to thrive in a fast-paced and dynamic environment