Assistant Director (HR Shared Services & HRIS Transformation)

The University of Hong Kong; Hong Kong; On-site; HKD 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Housing benefits

Annual leave

Medical benefits

Retirement benefits (15% gratuity)

Job summary

The University of Hong Kong invites applications for Assistant Director (HR Shared Services & HRIS Transformation) in the Human Resources Office. The role oversees the HR Shared Service Centre and leads the HRIS digital transformation, driving system selection, data migration, process redesign, testing, vendor management, and change management.

You will lead HR shared services, oversee HR operations, drive analytics and workflow automation, and govern data integrity and reporting.

Qualifications

• Bachelor’s degree or higher in HR, IT, Business Administration or related field.
• 12–15 years of HR experience with significant HRIS management and digital transformation.
• Proven fluency and expertise in HR information systems, enterprise workflow automation, and data analytics.
• Proven leadership experience managing multidisciplinary teams delivering tech-enabled services.
• Strong organization, multitasking, and strategic, customer-service mindset.
• Excellent English and Chinese communication to engage diverse senior stakeholders.
• Track record leading large-scale HRIS or process transformations.
• Strategic mindset with cross-functional collaboration and continuous improvement.

Responsibilities

• Oversee the HR Shared Services function and HRIS transformation initiatives from design through go-live.
• Drive automation and modernization of HR processes including visa, MPF/SPF enrollment, leave, and lifecycle transactions.
• Govern HR systems, data integrity, and reporting to support strategic decisions.
• Partner with HKU IT and external vendors to improve HR service delivery and innovation.
• Ensure governance and industry best practices in HR technology and shared services.

Skills

HRIS management

Digital transformation

Data analytics

Leadership

Strategic thinking

Stakeholder engagement

Bilingual English/Chinese

Education

Bachelor’s degree or higher in HR/IT/Business Administration

Tools

HRIS software

Workflow automation tools

Job description

Job Description :

Assistant Director (HR Shared Services & HRIS Transformation) (at the rank of Assistant Registrar) in the Human Resources Office (HRO) (Ref.: 537850)

We are seeking a seasoned and technically-savvy Human Resources professional to oversee our HR Shared Service Centre and drive our HRIS digital transformation. This strategic role offers a unique opportunity to lead, modernize, and scale the delivery of HR support services across the University, ensuring digital innovation, HRIS integration, process automation, compliance, and continuous operational improvement.

The Role

• Lead the end-to-end HRIS transformation and implementation project, including system selection, process redesign, data migration, testing, vendor management, change management, and successful go-live. Proven experience in leading major HRIS implementation or transformation initiatives is essential.
• Lead the HR Shared Services function, overseeing personnel administration, office management, HR operations, and service delivery.
• Drive the continuous enhancement of HRIS platforms, HR analytics, and workflow automation.
• Lead the automation and optimization of HR processes, including visa administration, MPF/SPF enrollment, leave management, and employee lifecycle transactions.
• Oversee facilities management, procurement coordination, and HR service counter operations.
• Ensure the effective governance of HR systems, data integrity, and reporting capabilities to support strategic decision-making.
• Partner with HKU IT teams and external vendors to improve HR service delivery and drive innovation through digital solutions and intelligent automation.
• Keep abreast of industry best practices and emerging trends in HR technology, shared services, and operational excellence.

Qualifications and Qualities

• A bachelor's degree or higher in Human Resources, Information Technology, Business Administration, or a related field
• At least 12 to 15 years of professional HR experience, with a significant portion in HRIS management, digital transformation, preferably within a university, public organization, or large complex corporate
• Proven technical fluency and expertise in HR information systems, enterprise workflow automation, and data analytics
• Proven leadership skills and experience managing multidisciplinary teams to deliver high-quality, tech-enabled services
• Strong organizational and multitasking abilities, with a strategic and customer-service mindset
• Excellent communication skills in both English and Chinese, with the ability to engage and influence effectively with diverse senior stakeholders
• Demonstrated track record in leading large-scale process or HRIS systems transformation across an organization
• Strategic mindset, with executive maturity and the ability to drive results through cross-functional collaboration, system optimization, and continuous process improvement

What We Offer

The appointment will be made on fixed-term full-time contract for 2 or 3 years, to commence as soon as possible with the possibility of renewal subject to satisfactory performance. A highly competitive salary commensurate with qualifications and experience will be offered, together with contract-end gratuity and University contribution to a retirement benefits scheme at 15% of basic salary. Housing benefits will be provided as applicable. Other benefits include annual leave and medical benefits.