(Associate) Director, Human Resources - HRIS & Shared Services

KOS International Limited; Hong Kong; On-site; HKD 1,339,000 - 2,009,000; Full time

Job summary

The Client in Hong Kong is seeking an (Associate) Director, HRIS & Shared Services to lead HRIS and shared services teams, shaping a roadmap for systems transformation and service excellence.

In this pivotal role, you will establish a dedicated HR shared services centre, define operating models, governance, and oversee migrations, data integrity, and vendor management, driving automation and improved employee experience for a sizeable public organisation.

Qualifications

• A degree in Human Resources, Information Systems, Business Administration or a related discipline.
• At least 20 years of relevant experience, including senior leadership across HR operations, shared services and HR technology.
• Proven experience leading HR shared services and HRIS digitalisation initiatives within a sizeable, complex organisation.
• Track record of establishing or transforming an HR shared services function, including process standardisation and governance.
• Experience in HRIS migrations or major implementations, with ongoing system maintenance and optimisation.
• Familiarity with enterprise HR platforms such as PeopleSoft and Oracle.

Responsibilities

• Lead the HRIS and HR shared services teams, shaping an integrated roadmap for systems transformation and operational excellence.
• Establish an HR shared services centre, defining its operating model, service scope, workflows, service standards and governance.
• Oversee HRIS migration and implementation, from requirements gathering and data migration to testing, deployment and user adoption.
• Lead ongoing HRIS maintenance, enhancements and vendor management, ensuring system reliability and data integrity.
• Review and streamline HR processes, leveraging automation and employee self-service to improve efficiency and experience.
• Partner with HR stakeholders, IT and external providers to manage change and deliver sustainable improvements.

Skills

Leadership

Stakeholder management

Change management

HR digitalisation

Education

Degree in HR / IS / Business Admin

Tools

PeopleSoft

Oracle

Job description

(Associate) Director, Human Resources - HRIS & Shared Services

Competitive 6-digit monthly salary offered

About The Client

Our client is a sizeable Quasi Government body in Hong Kong, now seeking an (Associate) Director, HRIS & Shared Services. This is a key leadership appointment overseeing both teams, with a mandate to drive HR digitalisation, establish a shared services centre and transform HR service delivery.

About The Role

• Lead the HRIS and HR shared services teams, shaping an integrated roadmap for systems transformation and operational excellence.
• Establish an HR shared services centre, defining its operating model, service scope, workflows, service standards and governance.
• Oversee HRIS migration and implementation, from requirements gathering and data migration to testing, deployment and user adoption.
• Lead ongoing HRIS maintenance, enhancements and vendor management, ensuring system reliability, data integrity and alignment with evolving organisational needs.
• Review and streamline HR processes, leveraging automation and employee self-service to improve efficiency and the employee experience.
• Partner with HR stakeholders, IT and external providers to manage change, strengthen team capabilities and deliver sustainable improvements.

Requirements

• A degree in Human Resources, Information Systems, Business Administration or a related discipline.
• At least 20 years of relevant experience, including substantial senior leadership responsibility across HR operations, shared services and HR technology.
• Proven experience leading both HR shared services teams and HRIS digitalisation initiatives within a sizeable, complex organisation.
• A track record of establishing or transforming an HR shared services function, including process standardisation, service governance and team development.
• Demonstrated leadership of HRIS migrations or major implementations, alongside ongoing system maintenance and optimisation.
• Familiarity with enterprise HR platforms such as PeopleSoft and Oracle, with the ability to translate operational requirements into effective system solutions.
• Strong stakeholder management, project delivery and change leadership skills, with the ability to balance transformation priorities with day-to-day service continuity.
• Experience in higher education, public institutions or similarly complex organisations would be an advantage.