Senior Information Technology Manager (Network & Systems) (Ref: 2600961)

THE EDUCATION UNIVERSITY OF HONG KONG; Hong Kong; On-site; HKD 900,000 - 1,600,000; Full time

Benefits offered by this job

Housing benefits (where applicable)

Medical and dental benefits

MPF contributions

Job summary

The Education University of Hong Kong (EdUHK) invites applications for a Senior Information Technology Manager (Network & Systems). The appointee will lead planning, operation, security, modernization, and continuous improvement of the University's enterprise infrastructure, networks, cloud platforms, and cybersecurity capabilities.

The role requires hands-on management of LAN/WAN/Wi‑Fi, on-premises and cloud servers, and senior administration across identity management, AD/LDAP, and enterprise

Qualifications

• Bachelor’s degree in Information Technology or related disciplines.
• At least 12 years of relevant post-qualification experience, including five years in a managerial or leadership role.
• Proven experience managing large-scale enterprise infrastructure, networks, cloud platforms, cybersecurity operations, and mission-critical IT services.
• In-depth knowledge of LAN, WAN, and Wi-Fi technologies, with hands-on experience in identity management, directory services, and modern authentication platforms such as Active Directory, LDAP, RADIUS, and SAML.

Responsibilities

• Lead planning, operation, security, modernization, and continuous improvement of the University’s enterprise infrastructure, networks, cloud platforms, and cybersecurity capabilities.
• Oversee LAN, WAN, Wi-Fi, cabling, SAN, and large-scale on-premises/cloud server environments.
• Manage system administrators supporting identity management, AD/LDAP, and modern authentication platforms; handle Windows/Linux servers and databases.
• Drive infrastructure modernization through cloud adoption, containerization, DevOps, automation, and standardization.
• Develop and maintain operational procedures, DR/BCP plans, and technology roadmaps; and
• Establish IT policies, standards, and governance to ensure compliance.

Skills

Leadership

Project management

Vendor management

Communication

Bilingual (English & Chinese)

Strategic planning

Education

Bachelor’s degree in Information Technology or related disciplines

Tools

Active Directory

LDAP

RADIUS

SAML

Windows Server

Linux

VMs

Oracle Database

Oracle Middleware

SIEM

JBoss

Tomcat

Docker

Kubernetes

OpenShift

CI/CD

Infrastructure as Code

Job description

Founded in 1994 and awarded the University title in 2016, The Education University of Hong Kong (EdUHK) is a publicly funded university, dedicated to the advancement of teacher education and related disciplines through a diverse offering of academic, professional and research programmes. The University aspires to become a leading university in the Asia Pacific region and beyond, with a focus on educational and multidisciplinary research, development and innovation. We are committed to nurturing outstanding and caring educators and professionals as well as enhancing the impact of scholarship.

The University has an academic/teaching staff strength of about 460 and total student headcount of about 11,000. It has a Graduate School and three Faculties, namely, Faculty of Education and Human Development, Faculty of Humanities, and Faculty of Liberal Arts and Social Sciences, comprising 14 academic departments, as well as two Academies, Academy for Educational Development and Innovation and Academy for Applied Policy Studies and Education Futures, a number of University-level research centres and Faculty-level research and professional development centres. For more information about the University, please visit http://www.eduhk.hk.

Senior Information Technology Manager (Network & Systems) (Ref: 2600961)

Office of the Chief Information Officer

The Office of the Chief Information Officer (https://www.eduhk.hk/ocio) provides essential IT services supporting the University's teaching, learning, research and administrative activities with a strong emphasis on innovation, staff development and professional excellence. We are seeking an experienced and forward-thinking Senior IT Manager to lead our Network & Systems Team.

Key Responsibilities

The appointee will:

• lead the planning, operation, security, modernization, and continuous improvement of the University’s enterprise infrastructure, networks, cloud platforms, and cybersecurity capabilities;

• oversee the University’s LAN, WAN, Wi-Fi, cabling, storage area network, and large-scale on-premises and cloud server environments;

• lead system administrators supporting mission-critical services, including identity and access management; Active Directory, LDAP, and modern authentication platforms; Microsoft 365 and Google Workspace; Linux and Windows servers; Oracle Exadata, Oracle Middleware, and enterprise databases; Security Information and Event Management (SIEM); and JBoss, Tomcat, and Kubernetes platforms;

• drive infrastructure modernization through cloud adoption, containerization, DevOps, automation, and platform standardization;

• develop and maintain operational procedures, disaster recovery and business continuity plans, and technology roadmaps; and

• establish IT policies, standards, and governance frameworks to ensure compliance with information security and regulatory requirements.

Qualifications

The ideal candidate should possess:

• a recognised Bachelor’s degree or higher in Information Technology or related disciplines;

• at least 12 years of relevant post-qualification experience, including five years in a managerial or leadership role;

• proven experience managing large-scale enterprise infrastructure, networks, cloud platforms, cybersecurity operations, and mission-critical IT services;

• in-depth knowledge of LAN, WAN, and Wi-Fi technologies, with hands-on experience in identity management, directory services, and modern authentication platforms such as Active Directory, LDAP, RADIUS, and SAML;

• strong knowledge of information security technologies, controls, and management, together with solid Windows, Linux, and virtual machine administration experience;

• experience supporting Oracle, SQL Server, or MySQL databases and Oracle middleware; service management knowledge is advantageous;

• experience with JBoss and Tomcat;

• hands-on experience with container platforms such as Docker, Kubernetes, or OpenShift; microservices architecture; automation; and DevOps or DevSecOps practices, including CI/CD and Infrastructure as Code;

• proficiency in English and Chinese (Cantonese and Putonghua), with strong communication and presentation skills and sound business acumen;

• solid project and vendor management experience; PRINCE2 or PMP certification is preferred;

• relevant professional certifications in IT, cybersecurity, cloud, service management, project management, or hyperconverged infrastructure—such as CISSP, CISM, ITIL, PMP, PRINCE2, AWS, Azure, or HCI—are advantageous;

• strong leadership, interpersonal, and stakeholder management skills; and

• experience in higher education or the public sector is advantageous.

Applicants who have responded to the previous advertisement (Ref: 2600673) for the same position are under consideration and need not re-apply.

Salary will be commensurate with qualifications and experience.

Initial appointment will be made on a fixed-term contract. Fringe benefits include the University’s Voluntary Contributions to MPF Scheme or a contract-end lump sum payment (totaling up to 15% of the basic salary), leave, medical and dental benefits, and, where applicable, housing benefits. The appointee will hold a substantive rank of Information Technology Manager in the University.

All applications will be treated in strict confidence. Only those who are shortlisted will be contacted. The University reserves the right not to fill the position(s) advertised.

Further information about the University is available at http://www.eduhk.hk.

EdUHK is an Equal Opportunities Employer.