Assistant Director of Digital and Innovation (MSc Programmes)

The University of Hong Kong

Hong Kong

On-site

HKD 900,000 - 1,300,000

Full time

8 days ago

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Job summary

The University of Hong Kong (Faculty of Business and Economics) seeks an Assistant Director of Digital and Innovation (MSc Programmes) to lead digital transformation, AI initiatives, and data-driven services for MSc programmes. The role requires strategic oversight of AI platforms, systems integration, and collaboration with academic and IT stakeholders.

You will manage a team of technical professionals, coordinate with vendors, and ensure secure, scalable, and compliant digital products and

Qualifications

  • Bachelor’s degree or above in Computer Science, Information Systems, AI, Engineering, Data Science or related discipline.
  • Minimum 3 years of relevant experience including at least 1 year in a managerial/leadership role.
  • Proven experience in leading digital transformation, AI solutions, automation, systems development, data analytics, or tech project delivery.

Responsibilities

  • Co-lead the Faculty’s Digital and Innovation Team in supporting MSc Programme operations, service delivery, and development.
  • Manage, coach, and develop managers and technical professionals across AI, data analytics, systems development, automation, and digital platforms.
  • Lead planning and delivery of digital transformation, AI adoption, automation, system integration, and data-driven initiatives.
  • Collaborate with academic, administrative, IT, data governance, and business stakeholders to translate needs into practical tech solutions.
  • Oversee design, development, deployment, and continuous improvement of AI-enabled solutions, dashboards, APIs, data pipelines, and integrations.
  • Manage vendors, internal engineers, timelines, risks, and production support for successful implementations.
  • Provide technical and analytical support for programme operations, decision-making, and management reporting.
  • Ensure AI solutions are secure, scalable, privacy-compliant, and aligned with data governance.
  • Stay updated on emerging AI technologies and perform other duties as assigned.

Skills

Leadership
AI solutions
Data analytics
Systems development
Project delivery
Vendor management
Stakeholder management
Communication
Problem solving

Education

Bachelor's degree in CS/IS/AI/Engineering/Data Science

Tools

LangChain
LangGraph
LlamaIndex
AI development tools

Job description

Assistant Director of Digital and Innovation (MSc Programmes)

Assistant Director of Digital and Innovation (MSc Programmes) (at the rank of Administrative Assistant II) in the Faculty of Business and Economics (Ref.: 537832) (to commence as soon as possible, on a two-year fixed-term basis with contract-end gratuity and University contribution to a retirement benefits scheme, totalling up to 10% of basic salary, with the possibility of renewal subject to satisfactory performance)

Key Responsibilities

The appointee will:

  • co-lead the Faculty’s Digital and Innovation Team in supporting the operations, service delivery, and continuous development of the MSc Programmes;
  • manage, coach, and develop managers and technical professionals across AI solutions, data analytics, systems development, automation, and digital platforms;
  • lead the planning and delivery of digital transformation, AI adoption, automation, system integration, and data-driven initiatives across the MSc Programmes;
  • work closely with academic, administrative, IT, data-governance, and business stakeholders to identify operational needs and translate them into practical technology solutions;
  • oversee the design, development, deployment, and continuous improvement of AI-enabled solutions, digital products, automation workflows, dashboards, APIs, data pipelines, and system integrations;
  • manage vendors, internal engineers, project timelines, deliverables, risks, documentation, and production support to ensure successful implementation;
  • provide technical and analytical support for programme operations, decision-making, service enhancement, and management reporting;
  • ensure digital and AI solutions are secure, reliable, scalable, user-friendly, and aligned with privacy, information security, responsible AI, and data governance requirements; and
  • keep abreast of emerging AI and digital technologies, and perform other duties as assigned.
Requirements
  • a bachelor’s degree or above in Computer Science, Information Systems, Artificial Intelligence, Engineering, Data Science and Analytics, Technology Management, or a related discipline;
  • at least 3 years of relevant experience, including at least 1 year in a managerial or leadership role;
  • proven experience in leading digital transformation, AI solutions, automation, systems development, data analytics, or technology project delivery;
  • experience in managing technical teams, internal developers, vendors, and cross-functional stakeholders;
  • strong understanding of generative AI, large language models, AI agents, retrieval-augmented generation, intelligent automation, system integration, and digital product development;
  • sound knowledge of privacy-by-design, application security, responsible AI, data governance, and production system support;
  • excellent leadership, stakeholder management, communication, coordination, analytical, and problem-solving skills;
  • the ability to manage multiple priorities under pressure and work effectively with both technical and non-technical stakeholders;
  • a self-motivated, innovative, detail-oriented mindset with a strong sense of ownership and responsibility; and
  • a good command of written and spoken English. Proficiency in Chinese (including Putonghua) would be an advantage.
Advantageous Technical Exposure
  • LangChain, LangGraph, LlamaIndex, DSPy, Microsoft Agent Framework, OpenAI Agents SDK, or similar AI development tools;
  • LLM application development, agentic workflows, RAG, embeddings, vector databases, tool calling, evaluation, observability, guardrails, and human-in-the-loop design;
  • Cloud deployment, CI/CD, monitoring, incident response, API management, and performance or cost optimisation; and
  • Higher education, student services, programme administration, or large-scale service operations.

The appointee will work at the Faculty's Cyberport campus. Shortlisted candidates will be invited to attend an interview.

A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits.

Review of applications will commence as soon as possible and continue until November 25, 2026, or until the post is filled, whichever is earlier.

The University is an equal opportunities employer and is committed to equality, ethics, inclusivity, diversity and transparency.

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