Account Manager/ Sr Account Manager (Health & Wellbeing Solutions)

Omni Group Asia Limited; Hong Kong; On-site; HKD 600,000 - 1,000,000; Full time

Job summary

Omni Group Asia Limited is seeking a senior account executive to deliver complex, consultative solutions to large corporate clients and manage the full client lifecycle from onboarding to renewal.

You will nurture relationships, identify growth opportunities across health, risk management and wellbeing sectors, and tailor proposals to client requirements while coordinating with internal teams to ensure client success.

Qualifications

• 5+ years of proven experience in solution/consultative sales, account management or relationship management in multinational companies.
• Track record of achieving revenue targets and driving client retention.
• Strong understanding of health, wellbeing, corporate wellness or related B2B sectors.
• Excellent communication and interpersonal skills across levels.
• Energetic, mature with strong business acumen.
• Proven ability to identify and pursue new business opportunities while maintaining existing relationships.
• Proficiency in CRM systems and Microsoft Office Suite.
• Strong negotiation and problem-solving skills with a client-centric approach.
• Ability to work independently and in a team in a fast-paced environment.
• Excellent presentation, organizational skills and attention to detail.
• Fluent English, Cantonese and Mandarin speaking.

Responsibilities

• Provide complex and consultative solutions to large corporate clients.
• Develop and maintain strong relationships with existing clients and identify opportunities for growth.
• Manage the full client lifecycle from onboarding to renewal and expansion.
• Qualify new business opportunities within health, security risk management and wellbeing sectors.
• Prepare and deliver tailored proposals and presentations.
• Collaborate with internal teams to ensure seamless service implementation and client success.
• Monitor account performance and report progress to senior management.
• Negotiate contracts and commercial terms to protect company interests.
• Attend client meetings, conferences and industry events to stay informed of market trends.
• Resolve client issues promptly and escalate complex matters when needed.

Skills

Consultative sales

Account management

Relationship management

CRM systems

MS Office

Negotiation

Communication

Presentation skills

Tools

CRM systems

Job description

Provide complex and consultative solutions to big corporate clients (fortune 500 companies)

Develop and maintain strong relationships with existing clients, ensuring high levels of satisfaction and identifying opportunities for account growth and cross-selling

Manage the full client lifecycle, from onboarding through to contract renewal and expansion

Identify and qualify new business opportunities within the health, security risk management and wellbeing sector, proactively seeking to expand the client portfolio

Prepare and deliver compelling proposals and presentations tailored to client requirements and industry standards

Collaborate with internal teams including business development, product, delivery, and operations to ensure seamless service implementation and client success

Monitor account performance, utilise key performance metrics, and regularly report on progress to senior management

Negotiate contracts and commercial terms, ensuring mutually beneficial agreements that protect company interests

Attend client meetings, conferences, and industry events to strengthen relationships and stay informed of market trends

Resolve client issues promptly and professionally, escalating complex matters appropriately

What we're looking for

5+ years of proven experience in solution/consultative sales, account management or relationship management in multinational companies, ideally within the health, wellbeing, corporate wellness, or related B2B sectors

Demonstrated track record of successfully managing client accounts, achieving revenue targets, and driving client retention

Strong understanding of the health and risk management and wellbeing industry, market trends, and client pain points

Excellent communication and interpersonal skills, with the ability to build rapport at all levels of an organisation

Energetic, mature and strong business acumen

Proven ability to identify and pursue new business opportunities whilst maintaining existing client relationships

Proficiency in customer relationship management (CRM) systems and Microsoft Office Suite

Strong negotiation and problem-solving skills with a client-centric approach

Ability to work independently and as part of a team in a fast-paced, dynamic environment

Excellent presentation, organisational skills and attention to detail

Fluent English, Cantonese and Mandarin speaking