Key Account Manager - Renowned Global Financial Institution

Mclaren Consultancy Limited; Hong Kong; On-site; HKD 420,000 - 720,000; Full time

Job summary

McLaren Consultancy Limited's client, a renowned APAC financial institution, is seeking a Key Account Manager to manage and grow key client partnerships within the Asia-Pacific region. You will nurture existing accounts, uncover opportunities, and deliver outstanding service to support revenue expansion and market standing.

You will lead portfolio optimization, negotiate terms, and collaborate with risk ops, client service and claims teams to ensure profitability and client satisfaction.

Qualifications

• Bachelor’s degree or above.
• 3–5 years in B2B account management / corporate relationship management in financial services.
• Fluent in English, Mandarin and Cantonese (spoken & written).
• Strong presentation, negotiation and analytical capabilities.
• Skilled in MS Office; open to leveraging AI tools to boost efficiency.
• Valid Hong Kong work eligibility.

Responsibilities

• Manage client portfolio, apply risk assessment to maintain profitability.
• Negotiate commercial terms; align client needs with objectives; collaborate with risk ops, client service and claims.
• Build long-term client relationships, drive retention, identify upsell/cross-sell opportunities, and roll out regional programs.
• Deliver client engagement initiatives and events aligned with account plans.

Skills

English fluency

Mandarin fluency

Cantonese fluency

Presentation skills

Negotiation

Analytical abilities

Education

Bachelor’s degree or above

Tools

MS Office

Job description

Key Account Manager - Renowned Global Financial Institution

Our client is a highly respected, global top-tier enterprise financial risk solutions provider. This is an exciting opportunity to manage and grow key client partnerships within their Asia-Pacific business. As a Key Account Manager, you will nurture existing client accounts, uncover new business growth opportunities, and deliver outstanding client service. Your work will directly support revenue expansion, strengthen client loyalty, and help elevate the firm’s market standing across the APAC region.

Job Responsibilities

Manage and optimise your assigned client portfolio, apply sound commercial risk assessment frameworks to maintain portfolio quality and profitability

Negotiate balanced commercial terms for all parties, aligning client needs with the company’s commercial objectives; collaborate closely with risk operations, client service and claims teams

Build trusted long-term partnerships with clients and intermediaries, drive account retention, identify upsell and cross-sell opportunities, and roll out regional client programmes

Deliver client engagement initiatives and regular relationship-building activities (including bespoke client events) aligned with account plans

Requirements

Bachelor’s degree or above

3-5 years of B2B account management / corporate relationship management experience within financial institutions, corporate banking, trade finance or B2B financial services,with a proven track record of hitting and exceeding retention, upsell and cross-sell targets

Fluent in English, Mandarin and Cantonese (spoken & written); strong presentation, negotiation and analytical capabilities, collaborative team player

Skilled in MS Office suite; open to leveraging AI tools to boost work efficiency

Valid Hong Kong work eligibility: Hong Kong Permanent Resident, TTPS, QMAS, IANG, Dependent Visa, or other valid work permits