Account Manager

Shine Training Limited; Hong Kong; On-site; HKD 279,000 - 502,000; Full time

Benefits offered by this job

Uncapped commission

Growth potential

Job summary

Shine Training Limited is seeking an Account Manager in Hong Kong to develop client relationships and collaborate with our trainers to design instruction that solves real business challenges.

You will manage opportunities end-to-end, meet HR and business leaders, and translate client needs into tailored training solutions with a focus on results and measurable impact. This role offers uncapped commission and strong earning potential for high performers.

Qualifications

• Approximately two to six years of relevant professional experience.
• Experience in a client-facing, account-management or business-development position.
• Excellent spoken and written English.
• Cantonese strongly preferred.
• Mandarin would be an advantage.
• Existing right to work in Hong Kong.
• Ambitious and motivated by results.
• Strong listener who asks intelligent questions.
• Confident communicating with clients.
• Organised and reliable with follow-up.

Responsibilities

• Develop relationships with prospective clients
• Strengthen and grow existing client accounts
• Meet HR, learning and business leaders
• Understand clients' business priorities and organisational challenges
• Identify learning, leadership and performance-development needs
• Ask thoughtful questions to uncover the real need behind a training request
• Work with trainers and directors to create appropriate solutions
• Prepare proposals, presentations and client communications
• Follow up opportunities consistently and professionally
• Maintain accurate records of conversations, opportunities and next steps

Skills

Client-facing

English

Cantonese

Mandarin

Right to work HK

Ambitious

Active listening

Communication

Organised

Job description

An Account Manager at Shine does much more than maintain existing accounts. You will develop client relationships, understand organisations' business and people-development challenges, and work with our trainers to create solutions that make a practical difference. This role combines account management, consultative selling, business development and training-solution design.

Key responsibilities

Develop relationships with prospective clients

Strengthen and grow existing client accounts

Meet HR, learning and business leaders

Understand clients' business priorities and organisational challenges

Identify learning, leadership and performance-development needs

Ask thoughtful questions to uncover the real need behind a training request

Work with trainers and directors to create appropriate solutions

Prepare proposals, presentations and client communications

Follow up opportunities consistently and professionally

Maintain accurate records of conversations, opportunities and next steps

About you

Approximately two to six years of relevant professional experience

Experience in a client-facing, account-management or business-development position

Excellent spoken and written English

Cantonese strongly preferred

Mandarin would be an advantage

Existing right to work in Hong Kong

Ambitious and motivated by results

Strong listener who asks intelligent questions

Confident communicating with clients

Organised and reliable with follow-up

About us

Shine provides leadership, management, communication, coaching, sales and AI-related training to organisations in Hong Kong and internationally. We work with clients to understand what is happening in their business, identify the behaviours and capabilities that need to be changed, and create practical learning solutions. We are a smaller, entrepreneurial company rather than a large corporation.

A basic monthly salary with uncapped commission

Strong earning potential for someone who consistently creates value

The opportunity to benefit from new business and account growth

Direct development in consultative selling and client discovery

Training in how to diagnose needs and create learning solutions

Practical experience using AI in sales and account management

Exposure to major Hong Kong and international organisations

Direct access to experienced trainers and business leaders

Increasing autonomy and commercial responsibility