Ux jobs in South Africa

Join us as a Lead Product Owner, where you'll guide the vision and delivery of our Customer Insight Engineering (CIE) initiatives. You'll lead a collaborative team focused on enhancing digital experiences and using data to improve customer outcomes, empowering teams to make informed decisions and drive positive change.

• Shape and communicate a clear product vision aligned with business and customer experience goals.
• Develop and manage a roadmap that prioritizes user needs and measurable impact.
• Maintain and prioritize the product backlog, ensuring alignment with strategic objectives.
• Write accessible user stories and acceptance criteria, lead sprint planning, and deliver high‑quality releases.
• Collaborate with engineering, UX, marketing, product, and analytics teams to ensure timely and high‑quality releases.
• Promote the use of web analytics, A/B testing, and personalization to optimize the customer journey.
• Inspire stakeholders to leverage customer insights for better decision making.
• Act as a liaison between business units, technical teams, and external partners.
• Facilitate inclusive workshops and feedback sessions.
• Communicate progress and priorities to all stakeholders.
• Mentor and support team members, fostering a culture of learning, experimentation, and inclusion.

• Proven experience as a Product Owner or Product Manager in an insight and analytics focused environment.
• Strong understanding of Agile methodologies and product lifecycle management.
• Expertise in web analytics, personalization, and customer feedback platforms (ideally Adobe Analytics and Qualtrics).
• Excellent communication and leadership skills.
• Demonstrable experience in stakeholder management across multiple functional areas.
• Strong storytelling capabilities to influence and guide.
• Understanding of data management compliance, for example GDPR, to ensure security and control of key business and customer data.