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Store Manager – Luxury Fragrances – Central London
Job summary
A luxury retail company in Central London is seeking an experienced Store Manager to lead a high-profile fragrance boutique. This role involves driving sales performance, developing a strong team, and ensuring exceptional client experiences. Ideal candidates will have luxury retail management experience, strong leadership skills, and a passion for client service. An exciting opportunity to excel in a dynamic retail environment.
Qualifications
- Proven experience in luxury retail management (fragrance or beauty preferred).
- Strong leadership and communication skills.
- Commercially minded with a passion for client service.
- Highly organized, proactive, and solution-oriented.
- Fluent in English; additional languages are a plus.
Responsibilities
- Lead, coach, and inspire a team to achieve sales and service excellence.
- Ensure every client receives a personalized and memorable experience.
- Drive sales and profitability through effective action plans.
- Oversee daily store operations, including opening/closing procedures.
Skills
We are seeking an experienced and passionate Store Manager to lead a luxury fragrance boutique in Central London. This is an exciting opportunity to manage a high-profile store, deliver exceptional client experiences, and drive commercial success in a world-class retail environment.
- Lead, coach, and inspire a team to achieve sales and service excellence.
- Set clear goals and monitor performance, providing feedback and development plans.
- Foster a positive, collaborative, and client-focused culture.
- Ensure every client receives a personalized and memorable experience.
- Build strong client relationships and grow the client database.
- Act as a brand ambassador, representing the store with professionalism and passion.
- Drive sales and profitability through effective action plans.
- Monitor KPIs and implement strategies to maximize performance.
- Share insights and feedback with senior management to support business growth.
- Oversee daily store operations, including opening/closing procedures.
- Ensure compliance with company policies and health & safety standards.
- Manage inventory accuracy and stock control.
- Proven experience in luxury retail management (fragrance or beauty preferred).
- Strong leadership and communication skills.
- Commercially minded with a passion for client service.
- Highly organized, proactive, and solution-oriented.
- Fluent in English; additional languages are a plus.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.