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Customer Showroom Sales Advisor
Job summary
A regional fireplace retailer in Gloucester is looking for a customer-focused individual to join their Showroom team. The role involves providing showroom advice, creating customized estimates, and managing orders. The starting salary is £26,000 per annum with performance bonuses and a 4.5-day working week. Enthusiastic candidates willing to develop in a supportive environment are encouraged to apply.
Benefits
Qualifications
- Confident communicator with excellent interpersonal skills.
- Friendly and adaptable personality.
- Ability to prioritize and stay calm under pressure.
Responsibilities
- Providing expert showroom advice and sales support to customers.
- Creating tailored estimates and design ideas.
- Processing and managing orders using computer systems.
Skills
Fireplace Gallery Fires & Stoves (Gloucester) – Location: Gloucester (with occasional work in our Cheltenham showroom). An exciting opportunity has arisen to join our friendly Showroom team at Fireplace Gallery Fires & Stoves in Gloucester. We are a long-established business specialising in gas, electric, and solid fuel fires, stoves, and surrounds. We’re seeking a confident, customer-focused individual who enjoys working face-to-face with customers in a design-led retail environment. Previous experience in the fireplace industry is not essential — sales and/or office experience is preferred, and full training will be provided.
- Providing expert, face-to-face showroom advice and sales support to customers
- Creating tailored estimates and design ideas, supporting customers throughout their purchase and installation journey
- Processing and managing orders using our computer systems
- Handling customer phone calls and telephone orders
- Ordering products online and via phone
- Liaising with engineers, colleagues, and manufacturers/suppliers
- Coordinating installation schedules and managing engineer diaries
- Confident communicator with excellent interpersonal skills
- Friendly, approachable, and adaptable personality
- Computer literate and well-organised
- Ability to prioritise and stay calm under pressure
- Team player with strong initiative
- Full driving licence beneficial but not essential
- Starting salary of £26,000 per annum (depending on experience)
- Annual performance-based bonus
- 4.5-day working week: Tuesday – Friday 9am – 5pm; Saturday 8:45am – 1:15pm
- (Total: 36.5 hours per week, with paid lunch breaks)
- No Sunday or Bank Holiday work
- Closed for a week over Christmas and New Year
- Occasional work in our Cheltenham Showroom may be required
If you’re enthusiastic, enjoy helping customers bring their design ideas to life, and want to grow within a respected local business, we’d love to hear from you.
Please send your CV and a short covering letter by clicking on Apply Now.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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