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Resumo da oferta
A leading home improvement company in Yeovil is looking for a Service Delivery Manager to oversee critical IT services. The ideal candidate will have a strong background in service delivery management, with experience in multi-supplier environments, and be able to effectively communicate with technical and non-technical stakeholders. This position involves working closely with various delivery stakeholders and ensuring the effectiveness and improvement of services. This role offers flexibility and opportunities for growth.
Serviços
Qualificações
- Experience in managing IT services with a multi-supplier outsourced environment.
- Ability to communicate technical information to non-technical stakeholders.
Responsabilidades
- Conduct IT service reviews with business and service providers.
- Manage escalated issues and ensure prioritization of resources.
- Align IT service roadmaps with business priorities.
- Ensure effective introduction of new services with monitoring.
- Manage risks and approve changes for service protection.
Conhecimentos
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.