puestos de Maintenance Engineer en United States

Customer Service Advisor
Duration: 12-Month Fixed Term Contract
Location: Kettering, NN16 8UN
Salary: From £26,190 per year
Job Type: Full-time, Fixed Term Contract (12 months)

• Handle inbound and outbound calls with professionalism and a friendly attitude
• Process orders, returns, and credits efficiently using internal systems
• Build product knowledge to provide accurate and helpful guidance to customers
• Collaborate with internal teams and suppliers to resolve issues promptly
• Identify opportunities to improve processes and contribute ideas
• Stay calm under pressure and manage priorities effectively

• A natural ability to connect with people and provide excellent service
• Strong written and verbal communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Attention to detail and accuracy in all tasks
• Proactive and positive approach to problem-solving
• Customer service experience (2+ years preferred, or transferable skills)
• GCSEs (or equivalent) in English and Maths

• A welcoming, supportive, and collaborative team environment
• Ongoing training and development opportunities
• Career progression within the company
• A comprehensive benefits package including:
• Employee discounts and store discounts
• Referral programme
• Sick pay, life insurance, and additional leave
• Private dental and medical insurance
• On-site gym, canteen, and parking
• Health & wellbeing programme
• Enhanced maternity/paternity leave
• Company events and casual dress policy

If you're ready to make your mark and deliver outstanding customer service, we want to hear from you. Apply now and join a team where your contributions are valued, and your ideas can make a real difference