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Polished Front Desk & Telephone Concierge
Job summary
A professional service company in the United Kingdom is seeking a Receptionist / Telephone Handler to be the first point of contact for all incoming calls. The ideal candidate will ensure callers receive friendly and efficient service, representing the company with professionalism. Responsibilities include answering calls, assisting with enquiries, and taking detailed messages. The candidate should have experience in call handling, excellent spoken English, and strong interpersonal skills.
Qualifications
- Previous experience in call handling or as a receptionist in a professional setting.
- Excellent spoken English with a soft or neutral accent.
- Strong communication and active listening skills.
Responsibilities
- Answer all incoming calls promptly and professionally.
- Provide assistance or direct callers to the appropriate team members.
- Take accurate and detailed messages and communicate them efficiently.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.