Polished Front Desk & Telephone Concierge

VirtuHire; Remote; GBP 20,000 - 25,000; Full time

Job summary

A professional service company in the United Kingdom is seeking a Receptionist / Telephone Handler to be the first point of contact for all incoming calls. The ideal candidate will ensure callers receive friendly and efficient service, representing the company with professionalism. Responsibilities include answering calls, assisting with enquiries, and taking detailed messages. The candidate should have experience in call handling, excellent spoken English, and strong interpersonal skills.

Qualifications

• Previous experience in call handling or as a receptionist in a professional setting.
• Excellent spoken English with a soft or neutral accent.
• Strong communication and active listening skills.

Responsibilities

• Answer all incoming calls promptly and professionally.
• Provide assistance or direct callers to the appropriate team members.
• Take accurate and detailed messages and communicate them efficiently.

Skills

Call handling

Communication skills

Active listening

Interpersonal skills

Job description

A professional service company in the United Kingdom is seeking a Receptionist / Telephone Handler to be the first point of contact for all incoming calls. The ideal candidate will ensure callers receive friendly and efficient service, representing the company with professionalism. Responsibilities include answering calls, assisting with enquiries, and taking detailed messages. The candidate should have experience in call handling, excellent spoken English, and strong interpersonal skills.