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Motor Claims Team Leader (Home
Job summary
A leading recruitment firm is seeking a Motor Claims Team Leader for a home-based position in Southampton. This role involves overseeing a remote team, training and developing staff, and managing performance. Ideal candidates will have extensive experience in Motor Third Party Damage claims and strong managerial skills. The company offers a competitive salary and a range of benefits including support for professional qualifications.
Benefits
Qualifications
- Extensive experience within Motor Third Party Damage claims.
- Proven managerial experience in leading remote teams.
- Adaptability in a fast-paced, evolving environment.
Responsibilities
- Oversee a team of up to 7 Motor Claims Handlers.
- Train, develop, and coach team members.
- Allocate workloads and manage performance.
- Serve as an escalation point for complaints.
Skills
Motor Claims Team Leader (Home-Based) – Southampton. Permanent role for a self-motivated leader in a 100% remote-based environment. Salary: £30,000 - £39,999; £40,000 - £49,999; up to £42K plus benefits. Start date: ASAP. Location: London & South, Southampton. Recruiter: Aston Charles. Job Ref: RJ-3122TM.
This role is with a digital disruptor in the insurtech sector, focused on transforming the claims landscape with state-of-the-art technology and delivering excellent customer outcomes. The company operates as a Third Party Administrator with long-term agreements in place with MGAs and strong backing from specialist VC investors. It provides a fully equipped home-based setup (including a high-end Apple MacBook and additional displays) and a collaborative, supportive team environment.
- Oversee a team of up to 7 Motor Claims Handlers
- Train, develop and coach team members
- Allocate workloads and manage performance
- Act as an escalation point for complaints
- Perform file/audit checks to ensure compliance
- Refer more complex or contentious claims as needed
- Serve as a referral point for complex cases while not handling your own caseload
- Extensive experience within Motor Third Party Damage claims
- Strong managerial skills and ability to lead a fully remote team
- Ability to thrive in a fast-paced, evolving environment and challenge the status quo
- Willingness to get involved in a variety of projects and assignments as the company grows
- Competitive basic salary
- Range of company benefits including support towards professional qualifications
- Opportunities for progression in the short, medium and longer term
Aston Charles – a personalised service from industry experts. General Insurance and Financial Services Recruitment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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