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Jobs in Newcastle, United States

Technical Support Specialist

Technical Support Specialist
Resideo
Enfield
Remote
GBP 30,000 - 45,000
Urgently required
Yesterday
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Senior Business Systems Analyst

Senior Business Systems Analyst
IQVIA
London
Remote
GBP 60,000 - 80,000
Urgently required
Yesterday

Senior Business Systems Analyst

Senior Business Systems Analyst
IQVIA
Bath
Remote
GBP 55,000 - 90,000
Urgently required
Yesterday

Catastrophic Injury Solicitor

Catastrophic Injury Solicitor
BCL Legal
Wakefield
Remote
GBP 50,000 - 75,000
Urgently required
Yesterday

Virtual Business Development Manager

Virtual Business Development Manager
InsuraTec
City of Edinburgh
Remote
USD 75,000 - 120,000
Urgently required
Yesterday
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Project Manager

Project Manager
progressive
England
Remote
GBP 80,000 - 100,000
Urgently required
Yesterday

Salesforce Training Manager (IT) - German speaking (m/f/d) - remote. Job in Bristol Education &[...]

Salesforce Training Manager (IT) - German speaking (m/f/d) - remote. Job in Bristol Education &[...]
JELD-WEN, Inc.
Bristol
Remote
GBP 45,000 - 70,000
Urgently required
Yesterday

Senior Group Financial Accountant

Senior Group Financial Accountant
Get-Recruited (UK) Ltd
London
Remote
GBP 55,000 - 65,000
Urgently required
Yesterday
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Revenues Officer

Revenues Officer
Pertemps
United Kingdom
Remote
GBP 24,000
Urgently required
Yesterday

Head of Ecommerce

Head of Ecommerce
Common Thread Co
Birmingham
Remote
USD 64,000 - 76,000
Urgently required
Yesterday

Network TDA Engineer

Network TDA Engineer
Rise Technical
Towcester
Remote
GBP 65,000 - 75,000
Urgently required
Yesterday

Online Data Analyst

Online Data Analyst
TELUS Digital
Plymouth
Remote
GBP 60,000 - 80,000
Urgently required
Yesterday

Virtual Customer Care Sales Representative

Virtual Customer Care Sales Representative
InsuraTec
Weston-super-Mare
Remote
GBP 55,000 - 90,000
Urgently required
Yesterday

Service Engineer in Birmingham)

Service Engineer in Birmingham)
Wallace Hind Selection
Birmingham
Remote
GBP 50,000 - 60,000
Urgently required
Yesterday

Virtual Marketing Sales Representative

Virtual Marketing Sales Representative
InsuraTec
Cambridge
Remote
GBP 40,000 - 90,000
Urgently required
Yesterday

Product Marketing Manager, Industries

Product Marketing Manager, Industries
Mapbox
United Kingdom
Remote
GBP 152,000 - 206,000
Urgently required
Yesterday

Technical Artist

Technical Artist
Companion Group Ltd.
London
Remote
GBP 40,000 - 60,000
Urgently required
Yesterday

Associate Account Manager

Associate Account Manager
Cambria
London
Remote
GBP 35,000 - 60,000
Urgently required
Yesterday

English Second Language Teacher. Job in Birmingham Education & Training Jobs

English Second Language Teacher. Job in Birmingham Education & Training Jobs
TeacherTee LTD
Birmingham
Remote
GBP 40,000 - 60,000
Urgently required
Yesterday

Revenues Officer

Revenues Officer
i-Jobs
Loughborough
Remote
GBP 40,000 - 60,000
Urgently required
Yesterday

Virtual TeleSales Specialist�- Remote

Virtual TeleSales Specialist�- Remote
InsuraTec
Weston-super-Mare
Remote
GBP 20,000 - 50,000
Urgently required
Yesterday

Virtual Marketing Sales Representative

Virtual Marketing Sales Representative
InsuraTec
England
Remote
GBP 75,000 - 120,000
Urgently required
Yesterday

Virtual Marketing Sales Representative

Virtual Marketing Sales Representative
InsuraTec
Bristol
Remote
USD 30,000 - 120,000
Urgently required
Yesterday

Virtual Business Development Manager

Virtual Business Development Manager
InsuraTec
Reading
Remote
USD 75,000 - 120,000
Urgently required
Yesterday

Commercial Finance Manager

Commercial Finance Manager
Get-Recruited (UK) Ltd
Bletchley
Remote
GBP 60,000 - 70,000
Urgently required
Yesterday

Technical Support Specialist

Be among the first applicants.
Resideo
Enfield
Remote
GBP 30,000 - 45,000
Be among the first applicants.
Yesterday
Job description

ADI Snap One now have the opportunity for a Technical Support Specialist to join our global Technical Support team. The role is based in the UK on a remote/home-based contract working 9:00am – 5:30pm Friday – Tuesday.

As a Technical Support Specialist you will work directly with end customers of our authorised Partners/Integrators to troubleshoot and resolve any type of connected smart home system enquiries.

This role will suit an individual who has solid experience of custom installations and hold a certification in a control platform such as Control 4, Creston or Savant.

JOB DUTIES:

  • You will serve as the front line for our Partner's customers to deescalate and solve technical issues the customer will call in for.
  • Have a strong background in using OVRC remote management.
  • Have an advanced understanding installations to be able to walk customers through how to resolve issues. This includes areas such as:
    • ISP modems
    • Network topology
    • Video Distribution
    • Multiroom audio, wired and wireless solutions
    • Home theater configurations.
    • TV, Media players, cable boxes, etc.
    • Surveillance
    • Thermostat integration and troubleshooting
    • Power management
    • Smart Lighting; centralized and wireless
  • This team is comprised of shifts to cover 24/7/365. You will need to have the ability to accommodate business needs.
  • Strong communication skills:
    • The ability to clearly document all steps taken in the interaction. This includes providing theories as to why an issue occurred or how to resolve the issue if a site visit is needed.
  • Participate in beta testing of new products and solutions, providing actionable feedback to product teams.

YOU MUST HAVE:

  • 2+ years of professional experience installing and programming control systems in the CI industry.
  • Certification in one or more of the following:
    • Control4, Crestron, Savant, URC, Elan.
  • Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions.
  • Strong aptitude for troubleshooting across multiple product categories and technologies.
  • Familiarity with IoT, audio/video, networking, home automation, and surveillance technologies.
  • Exceptional problem-solving skills and ability to quickly learn and apply new technical concepts.
  • Exceptional English communication skills, both verbal and written, with a customer-first mindset.

WE VALUE:

  • Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups.
  • Familiarity with ADI’s proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others.
  • Expertise in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions.
  • Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions.
  • Experience supporting professional integrators or in the custom electronics industry.

WHAT'S IN IT FOR YOU:

  • Competitive salary, pension scheme and employee benefits
  • Remote / home based working
  • Opportunities for professional development and career advancement.
  • Collaborative work environment with access to cutting-edge technology.

#LI-KN1

#LI-REMOTE

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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