Customer Success jobs in United States

Senior Data Product Manager - Pharma AI in London or Zug (Switzerland) Targeting & Omni-channel Engagement Solutions

Your Mission

Own & build data products that empowers pharma to reach the right health care professionals sooner, accelerating better health outcomes for patients worldwide.

About PeakData

Our hybrid data & software offering is used by the majority of the large pharmaceutical companies in Europe and beyond, across all therapy areas. Backed by leading venture investors (Albion Capital, Octopus VC and Heal Capital), we aim to become global market leader in HCP targeting, thereby helping pharmaceutical bring key medicines to patients faster.

As Senior Data Product Manager, you'll lead the development and execution of our product data strategy supporting pharma in targeting and engaging physicians in a multi-channel world. You'll collaborate with cross-functional teams - business development, marketing, customer success, professional services, and technology - to bring visionary products to life.

What you'll do
• Understand the market dynamics and our customers' needs
• Identify the analytics & insights that best help Pharma raise awareness for new treatment options
• Create multi-dimensional targeting models based on clinical, scientific, digital, prescription and engagement
• Own and deliver your portfolio of products & services
• Design, build and implement brilliant solutions
• Collaborate with clients, business development, customer success, technology, legal & compliance to define, scope, measure and deliver solutions
• Facilitate pricing, packaging, and business decisions that drive business growth
• Be an evangelist for PeakData to the market
• Align the organisation behind your product & services vision
• Own your value streams' product roadmap and the end-to-end agile execution

What you'll bring
• Experience: Minimum of 6+ years of product management experience designing, building and launching cloud data and/or software solutions in Pharma, MedTech, or BioTech
• Pharma Expertise: In-depth knowledge of the pharmaceutical drug lifecycle, from clinical approval to market exit, especially relating to data sources used by pharma for HCO & HCP targeting, including scientific, clinical, digital, prescription, sales, and engagement data
• AI and Data Proficiency: Proven expertise in AI, analytics, data science, and machine learning to develop innovative data products
• Data Integration Skills: Skilled in blending structured and unstructured data and in creating scoring models (experience in HCP/HCO targeting a big plus)
• Agile Methodologies: Proficient in Agile practices and experienced with Scrum teams.
• Communication & Collaboration: Excellent verbal and written communication skills, able to work effectively across multiple departments in a multicultural environment
• Builder: You're a self-starter and thrive in an environment where you can help build a company

What we offer
• Impactful Work: Develop solutions that significantly improve patient lives
• Competitive Compensation: Attractive salary and benefits package
• Growth Opportunities: Be part of a fast-growing company with ample opportunities for professional development
• Innovative Environment: Work with a talented team that values innovation and excellence
• Flexible Work Arrangements: Enjoy a flexible working environment

Join Us If you're passionate about using AI to transform the pharmaceutical industry and make a real difference in patient care across all therapy areas, we'd love to hear from you. Apply now and become a pivotal part of the PeakData journey.