Customer Success jobs in United Kingdom

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Account Manager required to join a leading global software business who are seeking an experienced and results-driven Account Manager to join their expanding team in the UK. With a strong presence across multiple sectors worldwide, the company delivers cutting-edge solutions that drive efficiency and innovation for its diverse client base.

The Account Manager will be responsible for growing and managing a portfolio of clients across various industries on a global scale. This role requires a proactive and strategic approach to relationship management, ensuring clients receive exceptional service while identifying opportunities to drive revenue growth.

The successful candidate will develop and nurture existing relationships with key clients, acting as their primary point of contact while ensuring satisfaction and retention. They will proactively identify opportunities for upselling and cross-selling software solutions, collaborating with internal teams—including sales, product development, and customer success—to ensure seamless service delivery. A strong commercial mindset is essential, as the role involves analysing client needs and market trends to provide tailored solutions, preparing and delivering compelling presentations and proposals, and negotiating contracts in alignment with business objectives. Additionally, the Account Manager will be responsible for maintaining accurate account records, tracking key performance metrics, and representing the company at industry events and client meetings.

Key Requirements:

• Proven experience in an Account Management or Business Development role, ideally within a global software or technology company.
• Strong commercial acumen with a track record of growing and retaining client accounts.
• Excellent communication and negotiation skills with the ability to influence senior stakeholders.
• A strategic mindset with the ability to analyse data and identify growth opportunities.
• Ability to work collaboratively across teams in a fast-paced, international environment.

This is an exciting opportunity for a motivated Account Manager to make a significant impact in a thriving, global business. This is a hybrid role offering a comprehensive salary and benefits package. If you have a passion for building strong client relationships and driving business growth, apply today!