Customer Service Adviser jobs in United States

Imagine being able to go to your local healthcare professional, and get the quality of specialist healthcare normally reserved for Harley Street. 32Co is building the latest cutting-edge AI technology to make this a reality, starting in two multi-billion dollar markets.

With customer feedback at 4.98* out of 5* for the product, and more inbound interest than we can handle, we need ambitious, creative sales people who do more than just sell, but want to use their skills to change lives.

We’re already making our mark - recently featured by Tech.eu, where our CEO, Sonia Szamocki, spoke about how 32Co is redefining what’s possible in dentistry and beyond. It’s a powerful example of how our technology is raising the standard of care, without raising barriers to access.

Backed by Tier 1 investors from day one, Balderton Capital (investors behind Revolut, City Mapper, and Depop), we’re scaling at speed across the UK and beyond. With a proven model and strong traction, we’re just getting started and have ambitious plans to expand into other healthcare verticals - bringing the same level of innovation and accessibility to new areas of medicine.

We’re looking for a Senior Account Executive with ambition, resilience, and sharp commercial instincts to join our high-performing team at 32Co. This is a rare and unique opportunity to join a fast-growing healthcare scale-up at a pivotal moment and play a leading role in shaping the future of healthtech.

In this role, you’ll own the full sales cycle: from qualifying leads to closing high-value deals. Your focus will be on UK-based clinical groups, engaging business owners and C-suite executives across multiple channels.

You’ll work both quality inbound leads and high-value strategic accounts, with uncapped commission and potential to far exceed targets. Beyond sales execution, you’ll be empowered to help shape and execute our commercial strategy with fast-tracked progression, no growth ceiling, and the chance to develop and progress rapidly alongside the company.

What sets this role apart? The untapped market potential offers substantial white space for you to drive real impact, accelerate earnings, and help define our commercial footprint. If you're proactive, strategic, and confident navigating senior and technical conversations, this is your opportunity to thrive.

• Own the full sales cycle for high value accounts, from individual clinicians to groups
• Consistently meet and exceed sales targets and key performance indicators (KPIs)
• Partner cross-functionally with Marketing, Ops, and Product to feed customer insights back into strategy and shape 32Co’s offering
• Gain a deep understanding of our platform and become proficient in engaging in conversations with high value clinicians and clinical groups, translating technical features into valuable solutions
• Stay up-to-date on industry trends and competitors to effectively position 32Co’s solutions as the ideal choice for our prospects
• Proactively drive growth by identifying and engaging high-potential prospects through smart outbound strategies

• Minimum 5 years of experience in a sales role, ideally in a fast-paced environment
• A strong track record of closing deals and exceeding targets
• Driven, curious, and excited about improving healthcare through technology
• A growth mindset - passionate about levelling up and always looking to improve
• Coachability and openness to feedback
• Exceptional communication, negotiation, and relationship-building skills
• Ambitious, self-driven, and hungry to succeed. A team player who thrives in a dynamic, fast-moving start-up
• Able to commute to our London (Hoxton) office on Monday, Wednesday, and Friday

• See your work translate into real-world impact - you’ll have the chance to help change lives every day and meet the people whose care you’re improving
• Competitive salary based on experience and uncapped commission potential, with regular performance reviews to ensure your compensation keeps pace with your impact
• Build the Future of HealthTech; we’re tackling a multi-billion dollar challenge with real-world impact
• Founded by an ex-Oxbridge doctor and former BCG consultant, with a proven track record of creating the world’s leading Haemophilia management app
• Join a company seed-funded by top VCs with a multicultural, ambitious, high calibre team
• Birthday day off - because no one should work on their birthday!
• Team perks, including regular team lunches, quarterly socials and an annual retreat
• Flexible working arrangements, splitting time between home and our vibrant London office