Account Manager

Sysco GB; Tamworth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading foodservice business is seeking a talented Account Manager to develop sales growth across an existing customer base. The role involves building strong customer relationships, identifying new business opportunities, and managing risks to reduce churn. Ideal candidates will have experience in sales or telesales, excellent communication skills, and a proactive approach to problem-solving.

Benefits

Competitive salary

Employee discounts on food products

Generous holiday allowance

Recognition awards and incentives

Pension scheme

Qualifications

• Previous experience in a structured sales or telesales environment.
• Results oriented with a proven ability to work in a KPI focused environment.
• Excellent verbal and written communication skills.

Responsibilities

• Develop profitable sales growth across existing customer base.
• Identify new business opportunities and convert them.
• Manage risk within the customer base to reduce churn.

Skills

Sales ability

Relationship building

Communication skills

Negotiating skills

Proactive approach

Tools

Microsoft Office

Job description

We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team. Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability, as well as a strong relationship building background - this could be the perfect step for you to start your career with Brakes - developing into a field sales rep and onwards...

Key Responsibilities:

• Develop profitable sales growth across existing customer base by:
• Develop sound understanding of customer map of the world
• Understanding competitor activity and market insights
• Proactively managing customer retention and reducing churn
• Growing share of wallet and building a pipeline across product categories
• Up to date product and service knowledge
• Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them
• Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers
• Actively manage risk within the customer base, including lost sales and credit exposure
• Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales.
• Commercially aware in order to actively interrogate, interpret and act upon various data sources including:
• Sales/Margin reporting
• Churn reports and dashboards
• Up traders/Down traders data
• Price, cost and margin detail
• Sales tools and promotional activity

What you'll get:

• A competitive salary
• Huge discount on all sorts of lovely food and award-winning products
• Generous holiday allowance, with option to purchase more
• Recognition awards and Incentives
• Pension
• Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility
• And much more....

Required skills and competencies:

• Previous experience in a structured sales or telesales environment
• Results Orientated, successfully delivering against targets in a competitive marketplace
• Proven ability to work in a KPI focused, target driven environment
• Excellent communication skills both verbal and written
• Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels.
• First class negotiating skills with strong commercial awareness
• Ability to work under pressure with a sense of urgency to work in a deadline driven environment
• Proactive approach with proven ability to manage multiple and changing priorities
• Confident user of Microsoft Office applications, excel, PowerPoint, word etc.
• Strong planning and organisation skills.
• Self-motivated with the ability to operate effectively both individually and as part of a team.

At Brakes everyone is welcome. We don't want you to 'fit our culture' we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don't just look at your CV, we're more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities.