Crm jobs in United States

Competitive Salary £65,000-£75,000: plus, company bonus, enhanced benefits - including private healthcare, pension, discounted gym membership and more

Role Overview

We are seeking an experienced consultant to lead a portfolio of key client accounts. The ideal candidate will have experience in a consultancy environment or product teams, with experience across the project lifecycle from developing proposals to responding to new client requests to leading engineers on large-scale data transformation projects. This individual will be comfortable working closely with data engineers, systems architects, and DevOps practitioners to plan, communicate and execute complex project plans.

The ideal candidate will have a natural curiosity and an insatiable drive to get things done, both personally and by enabling others. They will be the catalyst that gets the ball rolling, patiently prodding until tasks are completed. This individual will be capable of engaging both engineers and client stakeholders with candour, understanding, and a knack for making complex concepts accessible. They will be a living example of process improvement, enhancing the workflows they touch by embodying best practices rather than merely directing from the sidelines.

Team members will have good potential for personal and career development, learn from and share knowledge with a range of talented, highly skilled, and internationally diverse team of colleagues. All of this while embarking on an exciting journey with a pioneering, fast-growing company situated at the heart of London’s Tech City.

Key Responsibilities

• Client consultation: Translate client vision, strategy, and feedback into actionable project plans and Jira tickets. Develop and maintain relationships with key external stakeholders and manage expectations. Represent the client when they are not present.
• Strategic collaboration: Contribute to the development, execution, and refinement of the client data strategies, including facilitation of user interviews, support on data analysis, and development of executive-level strategy materials.
• Technical requirement definition and delivery: Facilitates the definition and delivery of data and digital projects with engineering teams, including structuring and managing project Jiraboards.
• Agile facilitation: Balance long‑term project plans and resource allocation with immediate action and reaction. Facilitate sprint planning, daily stand‑ups, sprint reviews, and retrospectives.
• Risk management: Foresee risks and challenges by encouraging the team to think long‑term and work together to identify and mitigate potential issues. Comfortable with having difficult conversations with client stakeholders to raise risks and provide mitigation solutions.
• New business development: Create compelling and well‑crafted proposals in response to client requests. Gather relevant information from our teams to present responses in a format that resonates with clients, ultimately contributing to the successful acquisition of new business.

Knowledge & Experience

• Experience consulting with clients in a technical capacity for digital transformation, data engineering, big data and API build projects in the cloud, ideally in a consultancy setting.
• Broad understanding of data architectures and paradigms such as Data Warehousing, Data Lakes, and Delta Processing etc.
• Understanding of–and willingness to adapt–agile methodologies to the project’s needs.
• Definition and writing of effective Jira tickets, including user stories and acceptance criteria.
• Experience in developing well‑crafted proposals in response to new client requests or formal RFPs.
• Familiarity or desire to learn software design patterns and technologies in data engineering and data science.

• Process-oriented, with exceptional attention to detail and the ability to document accurately and diligently.
• Strong leadership and team management skills in a client-facing role.
• Excellent interpersonal and stakeholder management skills.
• Strong problem‑solving skills, the ability to think on your feet and a willingness to take ownership and risks in the face of technical challenges.
• Process-oriented, with exceptional attention to detail and the ability to document accurately and diligently.
• Ability to manage multiple projects simultaneously.

Important Information:

• Candidates must have the right to work in the UK; sponsorship is not available.
• The recruitment process consists of two stages, with the final interview held in person at our offices.

If you are passionate about a career in data and you meet the requirements above, please complete the application form and upload your CV on our careers page (Closing date for applications is 16th January 2026).

Please note that because of the high number of applications we typically receive, it is not possible to answer everyone in person; successful candidates will hear from us within 2 weeks of the closing date.

Profusion (an Atombit company) enables businesses to drive growth with world‑class Data & AI and CRM Services.

Profusion CRM is an adaptive data‑driven CRM agency with over 20 years’ experience. Their mission is to empower marketers to get the most out of their Marketing Technology by helping them create outstanding data‑driven customer experiences that deliver business growth.

Profusion CRM’s adaptive methodology blends best‑in‑class digital marketing and data science techniques to create CRM strategies proven to increase revenue by the millions.

From platform migration to building hyper‑personalised customer journeys using predictive modelling, their team of experts work with some of the world's greatest brands, including HSBC, M&S Money, Honda, First Direct, Screwfix, Tradepoint and more.

Profusion Data is a team of data specialists who design, build, and embed cutting‑edge data solutions that create value. Through combining in‑house expertise with an extensive network of specialist and academic partnerships, they help clients become more efficient and more effective through data.

Profusion Data’s ability to support across all parts of the transformation journey makes them unique. From strategy and engineering, through to analysis, machine learning and BI, they bring all the necessary skillsets together to produce genuine business impact and strong ROI for clients.

About Atombit: Atombit is an experience intelligence innovator and AI solutions provider that revolutionises customer and employee relationships to drive profitability and growth. We combine data, AI, and automation technologies in smarter, more integrated ways to deliver measurable, transformational outcomes at scale.

Our proven solutions eliminate the learning curve, accelerate ROI, and solve the real CX and EX challenges that organisations face every day. Atombit enables ambitious businesses to design and deliver the experiences their customers and people expect and deserve.