Claims jobs in United Kingdom

Our client, a local successful business based in Peterborough, is expanding and actively seeking a dedicated Customer Claims Support Advisor to join their small professional team. This is a fully office-based position working Monday to Friday 8.45am – 5.15pm.

• Be the first point of contact for clients and provide exceptional customer service and relationship management.
• Manage all stages of the claims process from first instruction through to settlement, including dealing with queries and updating client records.
• Work closely with internal and external stakeholders and maintain accurate information on internal systems.
• Provide updates throughout the process to clients and manage workload and diary effectively while upholding industry standards.
• Deal with complaints and escalate as required.

• Experience from a Customer Service / Claims environment, ideally within insurance or financial services.
• Excellent written and verbal communication skills.
• Proficiency in MS Office.
• Demonstrates enthusiasm for maintaining a high standard of work, is an excellent team player, and shows willingness to learn.

• Starting salary up to £25,000.
• 21 days annual leave rising with length of service plus bank holidays.
• Pension scheme, attendance bonus, rewards & discount schemes.
• Opportunities to progress and free onsite parking.

Further details of this Customer Claims Support Advisor role are available on application. To apply, please submit your current CV. Interviews will be held as CVs are reviewed.

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