Change Management jobs in United States

We live for the success of our customers which represent the world’s leading travel retailers. Our customers recognize us for our world class products and talent and our commitment to partnership. Working closely with our customers and the Customer Owner (CO), the Project Manager will plan and deliver projects of a complex nature to agreed time, cost and quality standards within our agile methodology. You will be an excellent communicator, have strong customer orientation and be experienced in leading geographically dispersed cross functional project teams.

Our Project Managers demonstrate enthusiasm, passion, and energy in their commitment to excellence and success. It's imperative along with self-motivation that they can motivate their team. Excellent communication skills together with superior negotiation skills, honesty, transparency, and approachability are key for the role. We are looking for someone proactive who is comfortable owning and driving ownership.

Reports to: Director of Project Management
Location: Dublin (Hybrid model) – with travel to customer locations

• Producing project plans to track milestones and manage changes to the plan.
• Work with the customer team and with the customer leadership team to create accurate Roadmaps and Business cases (BC).
• Working with the Scrum master and the delivery team, effectively manage projects and deliver to agreed plans and budget, in accordance with BCs.
• Proactively manage change and scope creep with customers and other stakeholders, minimising and avoiding where possible.
• Reporting on weekly/monthly budget and resource utilization against targets.
• Interact and build consensus with customer(s) and all stakeholders.
• Present on weekly basis status of the project to customer and internal DLX stakeholders.
• Working with the Scrum master and the delivery team, actively manage Risks & Issues, taking appropriate corrective action as required.

• 3+ years project manager experience leading complex software development deliveries.
• Advanced user of MS Project.
• Proven ability to operate within a multi-locational delivery team environment with both onsite and remote engagement.
• Ability to communicate and present to all levels of organization both internally and externally.
• Excellent interpersonal skills, including the ability to represent the company in a client facing role.
• Understanding of branching strategy, semantic versioning, sprint planning, dependency management, different test activities and release tracking.
• Problem solver and decision maker.
• Strategic thinker encompassing the ‘customer is king’ ethos whilst ensuring company objectives are always met.

• Experience working with demanding customers.
• Experience working on-site with a customer.
• Prior working experience with airlines would be an advantage.

Datalex's purpose is to transform airline retail. Datalex is a market leader in airline retail technology, offering unique products that enable airlines to drive revenue and profit as digital retailers. Datalex has a strong track record of delivering digital retail transformation for progressive airline brands worldwide, including Aer Lingus, easyJet, JetBlue Airways, Air China, Edelweiss, Air Transat, and Air Macau. The Group is headquartered in Dublin, Ireland, and maintains offices across Europe, the USA and China. In 2024, Datalex was awarded the 'Great Place to Work' and 'Best Workplaces in Tech' certifications. Datalex plc is a publicly listed company, on Euronext Growth, Dublin. Learn more at www.datalex.com or follow on LinkedIn @Datalex.