People Operations & Policy Manager - 6 month FTC

ZipRecruiter; Glasgow; On-site; GBP 55,000 - 60,000; Full time

Job summary

An established industry player is seeking a People Operations & Policy Manager for a 6-month FTC in Glasgow. This role is pivotal during a transition, where you'll lead a dedicated team, ensuring the smooth delivery of core people services. You will drive process improvements, develop policies, and support change initiatives while providing hands-on leadership. The ideal candidate will have a strong background in HR services, team management, and a collaborative approach. If you're ready to make a significant impact in a fast-paced environment, this opportunity is for you!

Qualifications

• Experienced in People Operations or HR Services Management with strong policy grasp.
• Proven leadership skills, especially during transitions and changes.

Responsibilities

• Lead a team in people operations, payroll coordination, and employee lifecycle.
• Drive policy development and improve processes for efficiency.

Skills

People Operations Management

HR Services Management

Process Improvement

Employee Relations

Team Leadership

Policy Development

Education

Bachelor's Degree in Human Resources or related field

Job description

Job Description

People Operations & Policy Manager

6-month FTC

Glasgow, 3 days on site

£55,000 - £60,000

Iconic Resourcing HR are working with an established business, who constantly work at pace and who are seeking a People Operations & Policy Manager to support and lead a dedicated team during a period of transition on a 6-month FTC basis. You'll be stepping in at a critical time, offering stability, driving process improvement, and ensuring the smooth delivery of core people services across the business.

Day to day you will:

• Leading a team across people operations, including payroll coordination, monthly reconciliations and employee lifecycle administration.
• Providing hands-on leadership and support to a developing team during a time of change.
• Taking ownership of the relationship with an outsourced payroll provider—you won’t run payroll, but you’ll need to speak to them and confidently hold them to account.
• Driving policy development and ensuring best practice in employment relations.
• Improving processes and identifying smarter ways of working—manual spreadsheet tasks need refining, and your experience will help modernise and streamline.
• Supporting change projects, including simplification and restructuring initiatives.

What we’re looking for:

• An experienced People Operations or HR Services Manager, with a strong grasp of people policy, payroll oversight, and process improvement.
• Proven ability to lead and develop a team—especially through times of flux.
• Comfortable operating at pace and juggling high volumes with precision and care.
• A collaborative leader who can “wrap their arms” around a team and provide calm, structured support.
• Ideally from an FMCG or similarly fast-paced environment, but open to those who thrive on variety and momentum.
• Strong understanding of employee relations, policy compliance, and change management.

To apply for this role, please send your CV or contact Emma Pringle at Iconic Resourcing for a confidential chat and further details.

Iconic Resourcing are committed to partnering with clients who share our values of inclusivity. We work with many businesses that recognise the importance of creating a welcoming and respectful workplace for all employees. As an equal opportunities employer, we treat all applications fairly and equally. We act as both an employment business and an employment agency and are happy to accommodate any reasonable adjustments required.