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Property Administrator
Job summary
A property management firm in Guildford is seeking an individual to manage a portfolio of properties, ensuring high-quality client service and record maintenance. This role requires strong organizational and communication skills. Experience in property management is a plus but not mandatory. Responsibilities include managing client interactions professionally and meeting key performance indicators.
Qualifications
- Ability to multi-task and demonstrate organizational skills.
- Strong communication skills for client interactions.
- Experience in property management is beneficial but not required.
Responsibilities
- Manage a portfolio of properties according to client requirements.
- Ensure customer-centric service delivery.
- Maintain accurate records and manage communications professionally.
- Meet key performance indicators related to property sales.
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Our client based in Guildford has 2 openings to join an expanding team.
Property experience isn’t essential but can prove helpful. The job can be demanding so being able to multi task and organisational skills are helpful.
- To effectively manage a portfolio of properties ensuring that the requirements of clients are delivered in accordance with agreed service level agreements.
- To demonstrate within your day-to-day role appropriate controls to ensure the customer is at the heart of everything you do.
- Maintain accurate manual and computer records for each property, in line with company procedures and client requirements.
- To ensure the key performance indicators are met in relation to price achieved, time to sell, percentage under offer and stock turnover
- Ensure all written and verbal communications with clients, suppliers and all third parties are conducted in a business like and professional manner
- Action, record and file all incoming post, faxes and emails.
- Promptly deal with incoming telephone calls in professional and business-like manner and offer assistance in the absence of the person who the call is intended for.
- From time to time assist the Assistant Team Manager/Team Manager with ad hoc projects.
- To provide assistance to the Senior Property Sales Advisor/Team Manager as well as assistance to other team members during busy and holiday periods.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.