Forward Deployed Infrastructure Engineer - UK Government

Palantir Web Consultancy; United Kingdom; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading software consultancy in the United Kingdom is seeking a Forward Deployed Infrastructure Engineer to manage high-performance services and automate workflows. This role involves supporting products critical to solving significant challenges and collaborating with engineering teams. Ideal candidates should have a strong background in software engineering and operations, with hands-on experience in debugging and optimizing services. Opportunities for creative problem-solving and innovation using advanced technology are available.

Qualifications

• Experience in software engineering and operations support.
• Proficiency in automation tools and scripting.
• Ability to work effectively in production environments.

Responsibilities

• Handle support and operations of Palantir software.
• Deploy new Palantir products at customer deployments.
• Debug and optimize Palantir services and infrastructure.
• Automate workflows and processes where possible.
• Provide technical troubleshooting support for production issues.

Skills

High-performance service management

Automation of workflows

Debugging and optimizing services

Technical troubleshooting

Job description

Overview

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

We’re looking for Forward Deployed Infrastructure Engineers who can help us build, operate, and maintain high-performance, scalable, and reliable services for Palantir platforms, products, and deployments. You\'ll get to use your creativity to develop novel solutions to evolving challenges and automate processes wherever possible, using whichever tools are best for the job including industry-leading LLM and AI technology!

As a Forward Deployed Infrastructure Engineer, every day is different! You will be developing software and providing high-quality support for software systems that are critical to solving our government’s greatest challenges. We strongly believe in engineering teams being responsible for the operations of their services in production. As such, you’ll work closely with forward deployed teams and product teams to participate in sensible, scalable, systems design and share responsibility with them in diagnosing, resolving, and preventing production issues.

Core Responsibilities

• Handle support and operations of Palantir software, including monitoring and alerting, configuration management, and upgrades.
• Deploy new Palantir products at customer deployments and perform migrations to the latest infrastructure types.
• Debug, improve, and optimise Palantir’s services and infrastructure with a focus on long-term reliability and scalability.
• Reduce manual operations and automate workflows, processes, and/or runbooks where possible.
• Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations. Participate in a support on-call schedule.
• Develop novel solutions in Palantir’s Foundry and Apollo platforms to solve infrastructure challenges.

How to Apply

Interested in this position? Please submit your resume and cover letter through the application portal.