Assistant Customer Service jobs in South Africa

As part of the Flexible Pipe Systems Offshore team based in Newcastle UK, you will be joining an established business and team with expertise in pipe design, manufacturing, and installation. This unique combination allows our customers to increase production and asset integrity whilst reducing the overall costs associated with a pipeline system.

We’re looking for a commercially sharp and strategically minded Commercial Manager to lead and support FPS Offshore bids and projects across Europe and North America. You’ll be embedded from the early engagement phase, shaping win strategies, managing risk, and driving commercial excellence through bid submission, contract negotiation, and project mobilization.

• Lead commercial input from early engagement through bid submission, ensuring alignment with customer drivers and win strategy.
• Own the Contract Negotiation phase and be responsible for closing deals to meet company requirements.
• Own critical commercial aspects of bids: pricing, risk and opportunity management, key terms, and tollgate approvals.
• Coordinate with proposal teams to meet all submission requirements and deadlines.
• Drive tendering activities with support from Commercial Hubs, ensuring smooth transition from bid to execution.
• Lead deal reviews and capture lessons learned to improve future performance.
• Ensure strong stakeholder alignment and adherence to deal governance processes.

To be successful in this role you will:

• Have a bachelor’s degree from an accredited university or college (or a high school diploma / GED with proven years of experience in Sales). Additional years of experience in Proposals.
• Have strong bid management, pricing, and contract negotiation skills.
• Have strong oral and written communication skills.
• Have strong interpersonal and leadership skills.
• Be able to influence others and lead small teams.
• Be able to lead initiatives of moderate scope and impact.
• Have the ability to coordinate several projects simultaneously.
• Be effective in problem identification and solution skills.
• Have proven analytical and organizational ability.

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns.

One of our core values as a business is collaboration and, as such, whilst flexible work options are available, we believe there is a great benefit of having our teams co-located in one of our many offices across the UK.

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits