Youth Hub Work Coach

Portsmouth City Council; Portsmouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government organization is seeking a proactive Youth Hub Work Coach in Portsmouth to support young people aged 16–24 into employment and education. The role involves providing coaching sessions, building relationships with employers, and managing a caseload while working across various community settings. Ideal candidates should have relevant qualifications and experience in employment or training roles, along with excellent communication skills.

Qualifications

• Experience in employment, recruitment, or training roles.
• Ability to manage a caseload independently.
• Knowledge of safeguarding and equality/diversity practices.

Responsibilities

• Provide one-to-one and group coaching sessions.
• Support transitions from benefits into work.
• Build strong relationships with employers and stakeholders.

Skills

Coaching

Employer engagement

Excellent communication

Motivational skills

IT proficiency

Education

IAG Level 4/6 or equivalent

Tools

Microsoft Office

Job description

We are seeking a proactive Youth Hub Work Coach to support young people aged 16–24 into employment, education, or training. You will manage a caseload, conduct assessments, and create tailored action plans to help participants overcome barriers and achieve sustainable outcomes. The role involves close collaboration with Jobcentre Plus, employers, and partner agencies, as well as representing the service at events such as job fairs and careers conventions.

The Role

Reporting to the Careers and Progression Team Leader, as a Youth Hub Work Coach, you will be responsible for supporting a caseload of young people (aged 16-24) to access employment.

Key responsibilities:

• Provide one-to-one and group coaching sessions
• Support transitions from benefits into work and maintain in-work support
• Build strong relationships with employers and stakeholders
• Promote the service and create employment opportunities
• Maintain accurate records and meet agreed KPIs

The ideal candidate

You will need to have /be

• Relevant qualifications (IAG Level 4/6, coaching, mentoring, teaching) or willingness to work towards them
• Experience in employment, recruitment, or training roles
• Strong employer engagement skills and ability to build positive relationships
• Excellent communication and motivational skills to inspire young people
• Knowledge of safeguarding, labour market trends, and equality and diversity practices
• Ability to manage a caseload independently and work flexibly across different settings
• IT proficiency, including Microsoft Office and online platforms

Reading the job profile

Please ensure that you read the full job profile attached for the details and expectations of this role, paying particular attention the section 'Who is the person' as you will need to refer to this when completing your Personal statement.

Working Arrangements:

Based in the Civic Offices, with some delivery in the community

For informal enquiries contact:

Lauren Bumstead - [e-mail]

Application process

We anonymise applications during application & shortlisting to ensure only relevant information is considered.

As part of your application, we ask that you complete a personal statement, this statement is crucial and is where you must demonstrate how you meet the requirements of the job against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience.

We are a disability confident employer and have an Armed Forces Covenant. We are committed to offering an interview to all those candidates that qualify under one of our commitments and meet the minimum criteria, however, for roles that receive a large number of applications, this is not always possible, and we will select the candidates that best meet the minimum criteria.

Interview date:

15th December 2025

About Portsmouth City Council

What we can offer you:

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment.

DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.

Every post is subject to PCC and Portsmouth Safeguarding Children Partnership safer recruitment procedures.

Should you require any support in completing the application form please contact [e-mail] or call the recruitment team on 023 92 616800.