YourLiebherrCareer Field Service Engineer Concrete Division

Liebherr; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

An industry-leading manufacturer in the United Kingdom seeks a Full-Time Field Service Technician. The successful candidate will be responsible for investigating technical issues, providing solutions, and assisting with equipment servicing and installation. Requirements include a recognized apprenticeship in mechanical or electrical engineering, strong communication skills, and industry experience. This role offers a competitive salary, a secure work environment, and opportunities for training and development.

Benefits

Competitive salary

Secure work environment

Training and personal development opportunities

Qualifications

• Experience in a technical service role within the construction equipment or related industry.
• Good communication skills and ability to work well in a team environment.
• Flexible and positive attitude towards work and willing to learn.

Responsibilities

• Investigate and resolve technical problems at customer sites.
• Communicate with customers to provide technical solutions.
• Assist with installation servicing, inspection, and repair of equipment.
• Maintain safety standards while on the job.
• Prepare detailed reports on investigations and customer interactions.

Skills

Mechanical Knowledge

Field Service

Troubleshooting

Robotics

Programmable Logic Controllers

IP Networking

Schematics

Sonography

Medical Imaging

Human Resources

Education

Recognised time served apprenticeship in mechanical or electrical engineering

18th Edition Electrical Installation qualifications

Job description

Responsibilities

• Visiting customer sites to investigate technical problems.
• Communicating with customers factories and LGB accordingly to provide a technical and cost-effective solution to aftersales issues.
• Assisting with customer related technical issues and liaise with all parties concerned to resolve the issue in a timely manner.
• Liaising with Spare Parts Administrator to assist with the correct ordering of parts for installations aftersales and warranty related issues.
• Maintaining a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
• Carrying out installation servicing inspection and repair of concrete technology and equipment at customer premises or on site or if required at the appropriate depot.
• Assisting in obtaining suitable solutions from LMT on technical issues and warranty claims.
• Assisting the product specialist for batching plants with customer queries and technical support.
• Supporting by hands on element of project management during plant installations whilst managing contractors to ensure they are performing in accordance with Liebherr standards.
• Working effectively with the department administration team to regularly update all installation and service-related processes.
• Diagnosing specific fault issues and action appropriately on truck mixers and concrete pumps.
• Preparing and submit detailed reports and feedback for every investigation undertaken including customer reports if required.
• Accurately and efficiently completing all timesheets JSSA and associated documentation.

Profile

• Recognised time served apprenticeship in either mechanical or electrical engineering with the willingness and aptitude to obtain 18th Edition Electrical Installation qualifications or be working towards.
• Able to demonstrate previous experience in a similar role and / or industry.
• Team player.
• Good communicator at all levels.
• Flexible approach to work.
• The opportunity to work with an industry-leading manufacturer.
• Secure and progressive work environment.
• Competitive salary and benefits.

Training and personal development

Have we awoken your interest Then we look forward to receiving your online application. If you have any questions please contact Aleksandra Szczepanska.

Company

Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherrs products throughout the United Kingdom and Ireland.

Location

Liebherr-Great Britain Ltd.

Normandy Lane

SG18 8QB Biggleswade

United Kingdom (GB)

Contact

Aleksandra Szczepanska

One Passion. Many Opportunities.

Key Skills

• MobileIron
• Robotics
• Field Service
• Mechanical Knowledge
• Sonography
• IP Networking
• Schematics
• Mechanical Engineering
• Medical Imaging
• Human Resources
• Programmable Logic Controllers
• Troubleshooting

Employment Type: Full-Time

Experience: years

Vacancy: 1