Would you like to work at Hubtel IT

HUBTEL IT LTD; United Kingdom; On-site; GBP 12,000 - 18,000; Full time

Job summary

HUBTEL IT LTD is seeking an IT Support Apprentice to join our team. You will work alongside experienced engineers providing first-line IT support while building skills in troubleshooting, networking and customer service.

Responsibilities include logging requests, basic troubleshooting, configuring devices, and assisting with printers and peripherals, with guidance on IT procedures and security practices.

Qualifications

• A genuine interest in IT and technology.
• Good problem-solving and communication skills.
• Basic understanding of MS Windows and O365.
• English and maths GCSEs.
• Driving licence.

Responsibilities

• Answering and logging IT support requests.
• Basic troubleshooting.
• Prepare and configure laptops, desktops and mobile devices.
• Support the setup of printers, phones and peripherals.
• Escalate complex IT issues.
• Keep detailed notes in the ticketing system.
• Learn and follow IT procedures, security policies and best practices.

Skills

Problem-solving

Communication skills

Interest in IT

Education

GCSEs in English and Maths

Tools

MS Windows

O365

Job description

If you’re looking to kick-start your career in IT and are ready to learn, curious and hands‑on then carry on reading.

We’re looking for our next IT Support Apprentice to work alongside our experienced engineers to provide first line IT support whilst building skills in trouble‑shooting, networking and customer service.

Responsibilities

• Answering and logging IT support requests


• Basic troubleshooting


• Prepare and configure laptops, desktops and mobile devices


• Support the setup of printers, phones and peripherals


• Escalate complex IT issues


• Keep detailed notes in the ticketing system


• Learn and follow IT procedures, security policies and best practices.

Requirements

• A genuine interest in IT and technology


• Good problem-solving and communication skills


• Basic understanding of MS Windows and O365


• English and maths GCSEs


• Driving licence

Trustworthy Solutions from Experienced Professionals

At Hubtel IT, we understand how important it is that businesses have reliable and efficient information technology systems. That's why our team of experienced professionals are dedicated to providing first-class services you can rely on. We offer various solutions, from telephone systems and network cabling to complete IT support.

Why do you need Disaster Recovery as a Service (DRaaS)?

Disaster Recovery as a Service (DRaaS) is essential for organisations that rely on digital systems to operate. By leveraging cloud-based disaster recovery, businesses can minimise downtime, protect data and maintain continuity in the event of cyber incidents, outages or infrastructure failure.

DRaaS provides a flexible and scalable recovery platform that enables organisations to replicate and restore systems quickly, without the need for significant investment in physical infrastructure. Built on Microsoft Azure, it ensures recovery is secure, automated and aligned to business requirements.

It also supports faster response to disruption by enabling reliable failover, improving resilience and reducing risk. With increasing reliance on Microsoft 365 and cloud services, DRaaS helps organisations stay operational, protect reputation and maintain customer trust.

Looking to benchmark your current Telephony & IT Infrastructure? We can help, without obligation.