Workshop Supervisor

JR United Kingdom; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

Stratstone seeks a Workshop Controller in Leeds, responsible for optimizing workshop operations and ensuring excellent customer service. This role demands a proven background in the motor industry and strong interpersonal skills, offering competitive salary along with attractive benefits.

Benefits

33 days annual leave including bank holidays

Extra day off for your birthday

Family Leave Policies and paid volunteer days

Training and career growth opportunities

Cycle to work scheme

High street discounts

Internal referral rewards

Qualifications

• Proven experience in a motor industry service department.
• Understanding of systems and processes within this environment.
• Knowledge of Health and Safety regulations.

Responsibilities

• Managing Technicians' time and job allocation.
• Ensuring Job Card write-up compliance with OEM Warranty Procedures.
• Improving workshop productivity and efficiency.

Skills

Interpersonal skills

Planning

Organizational skills

Negotiation

Customer service

Job description

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Workshop Supervisor, Leeds, West Yorkshire

Client: Stratstone

Location: Leeds, West Yorkshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Stratstone

BMW Leeds

Competitive salary plus bonus and pension, critical illness pays, life assurance, 33 days holiday (including bank holidays), exclusive discounts on used car purchases, leasing deals, and aftersales services

We have an exciting opportunity to join our growing team as a Workshop Controller. In this role, you will work closely with the Service Reception and Parts Teams, influencing workshop operations and customer satisfaction.

Responsibilities include:

• Managing Technicians' time and job allocation.
• Ensuring Job Card write-up compliance with OEM Warranty Procedures.
• Improving workshop productivity and efficiency.
• Identifying Technician training needs.

Requirements:

• Proven experience in a motor industry service department.
• Understanding of systems and processes within this environment.
• Knowledge of Health and Safety regulations.
• Excellent interpersonal skills and rapport-building ability.
• Strong planning and organizational skills.
• Negotiation and influencing skills.
• Commitment to delivering outstanding customer service.

Benefits at Stratstone:

• 33 days annual leave including bank holidays.
• Extra day off for your birthday.
• Family Leave Policies and paid volunteer days.
• Long service recognition.
• Training and career growth opportunities.
• Cycle to work scheme.
• High street discounts.
• Internal referral rewards.

Join Lithia UK, where our growth is driven by our people. We are committed to innovation, personal growth, and exceptional customer experiences. If you're ready to make an impact, we’d love to hear from you.