Technical Supervisor

JLL; Birmingham; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading company in real estate and investment management is seeking a Technical Supervisor. This hands-on position involves performing PPM and reactive maintenance in commercial properties, requiring strong electrical skills and commercial experience. The candidate must be proactive, client-facing, and committed to delivering exceptional service, while ensuring compliance with safety regulations and maintaining operational efficiency.

Qualifications

• Extensive knowledge of commercial electrical systems.
• Strong electrical & mechanical maintenance experience.
• Knowledge of heating and air conditioning systems.

Responsibilities

• Carry out reactive maintenance repairs across various contracts.
• Assess and order parts and equipment necessary for tasks.
• Work to recognized industry standards at all times.

Skills

Electrical Installation

Maintenance

Client Communication

Problem Solving

Education

NVQ 3 Electrical Installation

C&G Level 2 and 3 Diploma Electrical Installation

C&G 2360 Parts 1 & 2 or 2330 Levels 2 & 3

C&G 2391 or 2394 & 2395

18th edition certificate

Tools

PDA

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Technical Supervisor

Role Purpose:

A Technical Supervisor to carry out PPM and Reactive Activities in a variety of commercial premises, candidates will ideally be located in the required area. Applicants will have Commercial Experience. The applicant would be expected to assist with various reactive and PPM tasks. Some installation work will be expected although the core part of the role is maintenance.

The role is predominantly electrical skillset bias of strong multi-skilled background with experience of Building Services.

This is a hands-on role and would suit an individual that can work using their own initiative and have a proactive approach to undertake all tasks required. A conscientious and reliable team player and someone that has excellent interpersonal and communication skills due to this being a client facing role. The ability to produce quotes for additional works by obtaining materials costs and writing up a description of the works required.

What this job involves:

• To carry out reactive maintenance repairs across various contracts.

• To assess and order parts and equipment necessary for individual tasks.

• To work to recognised industry standards at all times.

• To participate in flexible working hours and out-of-hours emergency cover as required by the contract.

• To undertake training as required to perform the duties of the role, including health and safety courses and further trade development, to maintain current knowledge and professional qualifications (Continued Professional Development).

• To assist other trades as/when required.

• To update/close completed Reactive & PPM tasks on our CAFM System

• Ensure engineering standards are maintained in order to maximise efficient operation and reliability of plant.

• To ensure company QA and site procedures are adhered to in all aspects.

• To ensure that both Client and Integral’s Health and Safety procedures are followed at all times.

• To inspect the condition of services and proactively deal with call outs/repairs as required and/or requested by management.

• To attend emergencies, inside and outside of normal working hours.

• Keep and maintain all company issued tools in a safe and working condition.

• To assess and order parts and equipment necessary for individual tasks.

• To work to recognised industry standards at all times.

• To undertake training as required to perform the duties of the role, including health and safety courses and further trade development, to maintain current knowledge and professional qualifications (Continued Professional Development).

• To undertake any other duties as directed by Managers within the remit of the role.

• Provide detailed and accurate reports for any remedial works required whilst attending site

• Produce technical and situational reports as required

• Updating of on-site log books for compliance purposes

• Electrical testing and completion of any certificates or documentation for works completed

• Complete on site Method Statements and Risk Assessments as necessary

• This job description sets out the main duties of the post at the date it was completed. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed.

• To carry out electrical works, such as electrical wiring fault finding and repair, door entry and auto door control systems, emergency & non emergency lighting fault finding/repair and replacement, lamp changing, replacement socket outlets and other face plates, BMS and heating controls fault finding and repair, immersion heater and instantaneous water heater fault finding/repair and replacement,

• Carry out PPM tasks, such as emergency light testing, fire alarm testing, distribution board checks, RCBO/RCD testing, fixed wire testing, tap temperature testing and flushing, Fan Coil servicing, AC/AHU filter replacement and cleaning, functional testing and visual inspection of equipment.

What your day-to-day will look like:

• Pro-actively develop and manage relevant stakeholder relationships ensuring that expected service levels are achieved.

• Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators

• Deliver an exceptional quality of service to the Client, as reflected by Client feedback

• Ensure the delivery of all operational requirements as per the client scope of works at the Client Site

• Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistency

• Lead initiatives such as user experience programs, JLL system rollouts, regional training programs/workshops and other initiatives as appropriate, through driving implementation and consistency across the Region

• Drive Client specific initiatives such technology rollouts, benchmarking, best practices etc.

• Ensure site financial operations are meeting or exceeding targets and financial processes as well as controls are always adhered to.

• Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and procedures

• Ensure data integrity of all systems across the Region and perform audits from time to time

• Ensure meeting or exceeding SLA/KPI scores Ensuring up to date information on Client’s Property Services SharePoint

• Resolve user's complaints and concerns with solutions and follow up

• Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered

• Schedule detailed floor inspections conducted regularly

• Implement service tasks, procedures and policies and measure performance

• Ensure that an effective Work Order system is maintained for rectification of any defective items/services & ensure that these are addressed in a timely manner

• Support with critical out-of-hours issues & participate as a key team member in responses to emergency situations

• Coordinate churn work and minor project works requested by users

• Implement and manage the change control process

• Report building incident following with set escalation channels with measures and solutions

• Manage Vendor Contract database to ensure they are up to date at all times

• Manage vendor procurement processes and ensure timely contract execution, negotiation, including preparation of tender documentation and preparation of contracts in accordance with agreed guidelines

• Generate reports and conduct presentations as per the service delivery requirements and overall account management.

Required Skills and Experience:

• NVQ 3 Electrical Installation

• C&G Level 2 and 3 Diploma Electrical Installation

• C&G 2360 Parts 1 & 2 or 2330 Levels 2 & 3

• C&G 2391 or 2394 & 2395

• 18th edition certificate

• Extensive Knowledge of commercial electrical systems

• Strong Electrical & Mechanical Maintenance experience

• Knowledge of heating and air conditioning systems

• Basic plumbing, carpentry and fabric skills would be an advantage.

• Full UK Driving License

• Knowledge of building fabric and experience in carrying out basic fabric reactive repairs when required

• Extensive Knowledge of Health & Safety Regulations.

• Ability to act on own initiative.

• Smart appearance, presentable

• Must be available for call outs

• Good written and verbal communication skills

• Able to work from a smartphone and PDA

• Comfortable working within a team environment. Able to contribute to teams success whilst willingly following instructions

• Self-motivated and able to work unsupervised

• Adaptable and flexible approach to work requirements, willing to accept change.

• The candidate will be required to adopt a flexible approach to working hours to suit the needs of the sector. This will require work at weekends and in the evenings.

• IPAF 3a&3b

• Plasma

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

#LI-JA1

Location:

Remote –Birmingham, GBR, Nottinghamshire, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [e-mail] or call [phone] to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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