Workshop Supervisor

Stratstone; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive company is looking for a Workshop Controller in Leeds. The ideal candidate will manage technician efficiency and compliance while ensuring top-notch customer experience. This role offers competitive salary, bonuses, and generous benefits including 33 days of annual leave, making it a fantastic opportunity for career growth.

Benefits

33 days holiday including bank holidays

Company discounts on vehicle purchases

Life assurance

Pension scheme

Opportunities for career growth

Qualifications

• Proven experience within a service department in the motor industry.
• Excellent understanding of systems and processes in this environment.
• Strong knowledge of Health and Safety.

Responsibilities

• Manage technicians' time and ensure compliance with OEM warranty procedures.
• Improve workshop productivity and allocate jobs to the right technicians.
• Identify technician training needs.

Skills

Planning

Organisational skills

Negotiation

Interpersonal skills

Job description

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Competitive salary plus bonus and pension, critical illness pays, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services

We have an exciting opportunity to join our growing team as a Workshop Controller. In this role you are a key influencer who will work closely with both the Service Reception and Parts Teams. Become part of what is already a fantastic journey. The possibilities are endless.

What does the role of Workshop Controller involve?

• Accounting for and managing Technicians time when working on jobs.
• Ensuring Job Card write up compliance with regards to OEM Warranty Procedures.
• Managing and improving workshop Productivity and Efficiency by allocating the correct jobs to the correctly skilled technician
• Identifying Technician Training Needs.

What do you need to succeed as a Workshop Controller?

• Proven experience within a service department in the motor industry
• An excellent understanding of systems and processes operated to within this environment
• A strong knowledge of Health and Safety
• Confident with dealing with people at all levels, be able to build an immediate rapport
• Excellent planning and organisational skills
• Comfortable in negotiating and influencing situations
• Lead by example to deliver an outstanding customer experience every time

Life at Stratstone;

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Automotive

Referrals increase your chances of interviewing at Stratstone by 2x

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