Workshop Scheduler & Operations Lead

Greenhous Group; Ipstones; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

30 Days Holiday

Pension With Greenhous Contribution

Employee Discounts

Mental Health First Aiders

Free Eye Tests

On-Site Parking

Cycle To Work Scheme

EAP – Employee Assistance Program

Job summary

Greenhous Group is seeking a proactive Workshop Coordinator at our Cold Meece site to support daily workshop operations. You will work closely with technicians, customers and other departments to plan, coordinate and complete jobs efficiently while maintaining high customer service standards.

The role requires excellent organisational and time-management skills, the ability to manage multiple priorities, and strong communication to ensure KPI targets and SLAs are met in a busy environment.

Qualifications

• Previous experience in a Workshop Coordinator, Workshop Administrator or similar role.
• Good understanding of vehicle repair processes and workshop workflows.
• Experience working in a fast-paced environment, with the ability to manage multiple priorities effectively.
• Highly organised with excellent time management and the ability to prioritise workloads.
• Strong communication and interpersonal skills, with the ability to work effectively with colleagues, customers and other departments.

Responsibilities

• Organise the daily production schedule to ensure bodyshop targets are achieved.
• Liaise with management and team members to ensure contractual KPI’s and SLA’s are met.
• Approve vehicle estimates inline with customer standards, ensuring repair methods are correct and costings are accurate
• Communicate effectively with all departments onsite to ensure all vehicles are processed efficiently
• Organise PDI workflow to ensure all tasks are completed in line with vehicle due out dates
• Support daily planning activities
• Manage ADHOC jobs that fall out of normal processes (PDI claims, Site Damage etc.)
• Collate daily reports for all departments for site management teams.

Skills

Organisational skills

Communication

Time management

Multitasking

Team coordination

Tools

Microsoft Office

Job description

Greenhous Group is seeking a proactive Workshop Coordinator at our Cold Meece site to support daily workshop operations. You will work closely with technicians, customers and other departments to plan, coordinate and complete jobs efficiently while maintaining high customer service standards.

The role requires excellent organisational and time-management skills, the ability to manage multiple priorities, and strong communication to ensure KPI targets and SLAs are met in a busy environment.