Workshop Controller: Lead 7 Technicians in Cardiff

Career Choices Dewis Gyrfa Ltd; Cardiff; On-site; GBP 33,000 - 45,000; Full time

Job summary

Career Choices Dewis Gyrfa Ltd is currently seeking an experienced motor trade professional for the role of Workshop Controller at a flagship franchise dealership in Cardiff, South Wales. This is an excellent opportunity to progress within a reputable organisation, leading a busy Service Department and driving efficiency.

The package includes a basic salary of £32,500 with a similar £39,500 OTE based on target achievement, with potential earnings of £44,600+ and comprehensive manufacturer

Qualifications

• Proven experience in managing a successful automotive workshop for at least three years.
• Prior experience within a franchise-approved dealership is highly preferred.
• Strong leadership, communication, and interpersonal skills.
• Results-oriented with problem solving and decision-making abilities.
• IT literate and familiar with dealership management systems.
• Full UK driving licence with minimal points.
• Reside within or near Cardiff or be able to commute easily.

Responsibilities

• Lead and manage the workshop team, including 7 Vehicle Technicians and 2/3 Apprentices.
• Oversee daily workshop operations ensuring efficiency and productivity.
• Liaise with Aftersales Manager to implement and maintain best practices.
• Manage customer vehicle progress liaising with service reception.
• Ensure workshop standards adhere to manufacturer and HSO standards.
• Monitor key performance indicators and promote continuous improvement.
• Identify and arrange training needs for team members.
• Effectively allocate work based on team skills and capacity.
• Maintain high levels of customer satisfaction and service quality.

Skills

Leadership

Communication

Interpersonal skills

Problem solving

Job description

Career Choices Dewis Gyrfa Ltd is currently seeking an experienced motor trade professional for the role of Workshop Controller at a flagship franchise dealership in Cardiff, South Wales. This is an excellent opportunity to progress within a reputable organisation, leading a busy Service Department and driving efficiency.

The package includes a basic salary of £32,500 with a similar £39,500 OTE based on target achievement, with potential earnings of £44,600+ and comprehensive manufacturer