Workshop Controller - Drive Efficiency & Customer Care

Experis; Wales; On-site; GBP 36,000 - 50,000; Full time

Job summary

A long-established automotive group in Cardiff seeks a highly organised Workshop Controller to oversee the workshop operations, ensuring high standards and customer satisfaction. The role involves achieving revenue targets and managing staff efficiently in a fast-paced environment. Ideal candidates will have prior experience in workshop management and strong communication skills. The position offers a salary starting at £36,000 with OTE of £50,000.

Qualifications

• Prior experience as a Workshop Controller, Senior Technician, or Workshop Supervisor.
• Strong understanding of workshop scheduling and efficiency management.
• Confident in leading and motivating workshop staff.

Responsibilities

• Oversee daily running of the workshop ensuring productivity.
• Achieve daily and monthly revenue targets and KPIs.
• Communicate daily with customers regarding progress.

Skills

Communication skills

Workshop scheduling

Customer service skills

Leadership abilities

Organisational skills

Job description

A long-established automotive group in Cardiff seeks a highly organised Workshop Controller to oversee the workshop operations, ensuring high standards and customer satisfaction. The role involves achieving revenue targets and managing staff efficiently in a fast-paced environment. Ideal candidates will have prior experience in workshop management and strong communication skills. The position offers a salary starting at £36,000 with OTE of £50,000.