Workshop Controller

Allscreens Nationwide Ltd; Southampton; On-site; GBP 30,000 - 39,000; Full time

Benefits offered by this job

Competitive salary

Manufacturer training and development

Employee discounts on motorcycles, etc

Pension scheme, life insurance, and/or

Sick pay benefits

On-site parking

Career growth opportunities

Supportive work environment

Job summary

Allscreens Nationwide Ltd in Southampton is seeking a Motorcycle Workshop Controller to lead a busy service department within a well-established motorcycle dealership. You will manage diary, allocate work to technicians, and drive timely repairs with high standards.

You will benefit from ongoing manufacturer training, employee discounts on motorcycles and parts, and a supportive team environment that values career development and stability.

Qualifications

• Experience as a Workshop Controller or similar workshop management role.
• Knowledge of motorcycles or automotive industry desirable.
• Strong organisational and multitasking abilities.
• Excellent communication and team-management skills.
• Familiarity with Dealer Management Systems (DMS).
• Detail-oriented with proactive workshop leadership.
• Ambition to progress within the motorcycle trade.

Responsibilities

• Manage the daily workshop diary, ensuring efficient workflow and timely job delivery.
• Allocate work to motorcycle technicians based on skill, capacity, and workload demands.
• Monitor progress of repairs and services to meet deadlines and maintain high standards.
• Liaise with parts department to ensure parts availability and minimise delays.
• Process job cards, warranty claims, and invoicing accurately and promptly.
• Support the service team with updates on repair status and additional work requirements.
• Maintain manufacturer compliance and uphold workshop standards in accordance with industry regulations.
• Supervise and oversee the work of motorcycle technicians and support staff.
• Contribute to delivering exceptional customer service and workshop organisation.
• Assist in fostering a professional and productive team environment.

Skills

Organisational skills

Team management

Communication

Multitasking

Motorcycle knowledge

Leadership

Autonomy

Tools

Dealer Management System (DMS)

Job description

Join our client in Southampton as a Motorcycle Workshop Controller and take a lead role within a well-established motorcycle dealership that prioritises organisation, customer satisfaction, and team development. This is a unique opportunity for a skilled professional to advance their career in a dynamic, supportive environment where expertise and dedication are highly valued.

Benefits of a Workshop Controller

• Competitive salary ranging from £30,000 to £39,000, dependent on experience
• Ongoing manufacturer training and professional development programmes
• Employee discounts on motorcycles, parts, and accessories
• Company pension scheme, life insurance, and sick pay benefits
• Spacious on-site parking facilities
• Opportunity to work in a modern, well-organised dealership within a reputable family-owned business with a rich history
• Supportive, community-oriented working environment promoting career growth and stability

Duties of a Workshop Controller

• Manage the daily workshop diary, ensuring efficient workflow and timely job delivery
• Allocate work to motorcycle technicians based on skill, capacity, and workload demands
• Monitor progress of repairs and services to meet deadlines and maintain high standards
• Liaise effectively with parts department to ensure parts availability and minimise delays
• Process job cards, warranty claims, and invoicing accurately and promptly
• Support the service team with updates on repair status and additional work requirements
• Maintain manufacturer compliance and uphold workshop standards in accordance with industry regulations
• Supervise and oversee the work of motorcycle technicians and support staff
• Contribute to delivering exceptional customer service and workshop organisation
• Assist in fostering a professional and productive team environment

Requirements of a Workshop Controller

• Previous experience as a Workshop Controller, Service Advisor, or in a similar workshop management role is preferred
• Knowledge of motorcycles or the automotive industry is highly desirable
• Strong organisational skills with the ability to multitask efficiently
• Excellent communication and team management skills
• Familiarity with Dealer Management Systems (DMS) is advantageous
• Professional, reliable, and detail-oriented approach to workshop operations
• Enthusiastic and proactive attitude towards workshop leadership
• Ambition to progress within the motorcycle trade or to assume greater autonomia

Contact Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering Southampton and Hampshire today to discover more about this fantastic Workshop Controller opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.