Workshop Controller

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Uttlesford; On-site; GBP 36,000 - 43,000; Full time

Job summary

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd is seeking a skilled Workshop Controller for a prestige main dealership. You will lead an aftersales team, drive workshop efficiency and ensure productive daily workflows.

The role offers £36,000 basic with £43,000 OTE, Monday to Friday with some Saturday hours, and a clear path for career progression in a busy, customer‑focused environment. You will collaborate closely with Service Advisors to deliver excellent service.

Qualifications

• Experience as a Workshop Controller in a main dealership is essential.
• Strong leadership and people management skills.
• Excellent organisational and planning abilities.
• Ability to manage multiple priorities in a busy workshop.
• Proven track record of improving workshop efficiency and productivity.
• Good communication and customer-focused approach.
• Ability to motivate and develop a workshop team.

Responsibilities

• Managing and controlling the daily workflow within the workshop.
• Allocating work to maximise technician productivity and efficiency.
• Monitoring workshop performance and labour sales opportunities.
• Supporting and motivating a team of 8 technicians.
• Liaising with Service Advisors and management to ensure excellent customer service.
• Monitoring work progress and ensuring deadlines are met.
• Ensuring repair orders are completed accurately and efficiently.
• Supporting workshop quality control procedures.
• Driving workshop performance, efficiency and profitability.
• Maintaining a safe, organised and productive working environment.

Skills

Workshop management

Leadership

Organisational skills

Customer service

Technical knowledge

Job description

Workshop Controller

£36,000 Basic Salary | £43,000 OTE | Prestige Main Dealership

Location: Main Dealership
Salary: £36,000 Basic | £43,000 OTE
Hours: Monday to Friday, 8am – 5:30pm | Saturdays are 1 in 4 8am - 2pm

Our client, a successful and busy main dealership, is looking to recruit an experienced Workshop Controller to lead and support a high-performing aftersales operation.

This is an excellent opportunity for a current Workshop Controller from a technical background looking to have clear career progression. The successful candidate will be responsible for driving workshop efficiency, maximising productivity and ensuring the smooth day‑to‑day running of a large workshop team.

Working alongside the management team, you will play a key role in maintaining high levels of customer satisfaction while ensuring technicians are fully utilised and workshop performance targets are consistently achieved.

Key Responsibilities

• Managing and controlling the daily workflow within the workshop
• Allocating work effectively to maximise technician productivity and efficiency
• Monitoring workshop performance and ensuring labour sales opportunities are maximised
• Supporting and motivating a team of 8Technicians
• Liaising closely with Service Advisors and management to ensure excellent customer service
• Monitoring work progress and ensuring deadlines are met
• Ensuring all repair orders are completed accurately and efficiently
• Supporting workshop quality control procedures
• Driving workshop performance, efficiency and profitability
• Maintaining a safe, organised and productive working environment

About You

To be successful in this role you will ideally have:

• Previous experience as a Workshop Controller within a main dealership environment and excellent technical knowledge
• Strong leadership and people management skills
• Excellent organisational and planning abilities
• The ability to manage multiple priorities in a busy workshop environment
• A proven track record of improving workshop efficiency and productivity
• Strong communication skills and a customer‑focused approach
• The ability to motivate and develop a team
• Good technical understanding of vehicle repair and servicing operations

What's On Offer?

• £36,000 Basic Salary
• £43,000 OTE
• Monday to Friday working pattern with 1 n 4 Saturdays
• Established main dealership environment
• Large workshop team with strong support structure
• Genuine opportunity to make an impact within a busy aftersales department
• Long‑term career progression opportunities

If you're an experienced Workshop Controller ready to take the next step in your career, we'd love to hear from you.

Apply today with your CV for immediate consideration.