Workshop Controller

Octane Recruitment; Altrincham; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Excellent Efficiency Bonus

No Weekend work

31 days annual leave

In house training opportunities

Enhanced maternity leave

State of the art tooling

Great pension scheme

Company Discounts

Job summary

Octane Recruitment Limited is seeking an experienced Workshop Controller in Altrincham to join a leading dealer group. You will oversee workshop workflow, allocate tasks to technicians, monitor progress and ensure timely, high-quality job completion.

We require 1+ years' Workshop Controller experience (main dealer preferred) and a Full UK driving license. The role offers a salary up to £38,000 plus achievable bonuses and OTE £46k, with a Monday–Friday 8:30am–5pm schedule and no weekends.

Qualifications

• 1+ years experience as Workshop Controller.
• Full UK driving license.
• Main dealership experience is beneficial but not essential.

Responsibilities

• Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completion
• Monitor job progress, review job cards, and ensure accurate job timing for costing purposes
• Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations
• Maintain agreed service levels and ensure the smooth daily running of the workshop
• Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery
• Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed
• Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards
• Monitor and contribute to financial performance, supporting cost control and efficiency improvements
• Handle and resolve customer complaints in a timely and professional manner
• Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvement

Skills

Workshop Controller experience

Full UK driving license

Dealership experience beneficial

Job description

My client is looking for an experienced Workshop Controller, 1+ years experience, ideally main dealer experience, but will consider an independent background with 2+ years experience & a Full UK license

Workshop Controller – AltrinchamSalary –

Up to £38,000 Basic + Bonus OTE 46k DOE & QualificationsDays - Monday - Friday, 8:30am – 5pm,

No weekends!Ref – 31827

We have a new job vacancy available for a Workshop Controller in Altrincham. My client are one of the UK's leading main dealerships in the area & they're rapidly growing, making it the best time to join. This role suits a Workshop Controller, looking for a long-term career to settle & grow.

If you're a experienced Workshop Controller currently on the lookout then.

Workshop Controller Benefits:

• Excellent Efficiency Bonus Opportunities
• No Weekend work!
• 31 days annual leave, increasing to 34 with length of service
• In house training opportunities for career progression
• Enhanced maternity leave after qualifying period
• State of the art tooling & workshop facilities
• Great pension scheme
• Company Discounts on cars, servicing etc

Workshop Controller Role:

• Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completion
• Monitor job progress, review job cards, and ensure accurate job timing for costing purposes
• Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations
• Maintain agreed service levels and ensure the smooth daily running of the workshop
• Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery
• Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed
• Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards
• Monitor and contribute to financial performance, supporting cost control and efficiency improvements
• Handle and resolve customer complaints in a timely and professional manner
• Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvement

Workshop Controller Requirement

• Full UK driving license
• 1+ years experience as Workshop Controller
• Main dealership experience is extremely beneficial but not essential