Workshop Controller – Growth, Bonuses & Training

Octane Recruitment Ltd; Altrincham; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Excellent efficiency bonus

31 days annual leave

In-house training for career growth

Enhanced maternity leave

State-of-the-art tooling & workshop

Car servicing discounts

Job summary

Octane Recruitment Ltd is seeking an experienced Workshop Controller in Altrincham for a leading main dealership. The role requires 1+ years in a workshop controller capacity and a full UK driving license. Main dealer background is highly beneficial, though independent background with 2+ years is acceptable.

Salary offers up to £38,000 base plus bonus, with the potential to reach £46k OTE DOE. The position promises a long-term career and opportunities for progression within a dynamic, expanding

Qualifications

• 1+ years experience as Workshop Controller.
• Full UK driving license.
• Main dealership experience is highly beneficial but not essential.

Responsibilities

• Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completion.
• Monitor job progress, review job cards, and ensure accurate job timing for costing purposes.
• Manage warranty and additional work procedures, ensuring correct documentation and customer authorisations.
• Maintain agreed service levels and ensure the smooth daily running of the workshop.
• Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery.
• Supervise and support workshop staff, providing leadership and addressing performance issues.
• Ensure workshop cleanliness, Health & Safety compliance and adherence to standards.
• Monitor and contribute to financial performance, supporting cost control and efficiency improvements.
• Handle and resolve customer complaints in a timely and professional manner.
• Continuously review and improve workshop operations and promote service excellence.

Skills

Workshop management

Leadership

Job description

Octane Recruitment Ltd is seeking an experienced Workshop Controller in Altrincham for a leading main dealership. The role requires 1+ years in a workshop controller capacity and a full UK driving license. Main dealer background is highly beneficial, though independent background with 2+ years is acceptable.

Salary offers up to £38,000 base plus bonus, with the potential to reach £46k OTE DOE. The position promises a long-term career and opportunities for progression within a dynamic, expanding