Workshop Controller

Octane Recruitment Ltd; West of England; Presencial; GBP 39.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Contributory Pension Scheme

Birthday Holiday

Employee Assistance Programme (EAP)

Manufacturer-led training

Discounts on Servicing/Parts/Accessory

Descripción de la vacante

Octane Recruitment Ltd is seeking a skilled Workshop Controller for a leading Bristol dealership. The role targets candidates with a background in vehicle technology and experience in main dealer environments. Mon-Fri, 8am-6pm, with a clear path to progression and retirements benefits.

Salary is £36,000 basic with OTE £43,000 plus a company car. The employer offers a contributory pension, extra birthday holiday, EAP, manufacturer-led training, and staff discounts on servicing and parts.

Formación

• Must have at least 1 year of experience as Workshop Controller.
• Experience in a main dealer environment preferred but not essential.
• Ability to supervise and coordinate workshop activities.

Responsabilidades

• Allocate work among technicians to maximise workshop productivity.
• Monitor progress, review job cards, and ensure accurate costing.
• Manage warranty and additional work procedures with proper authorisation.
• Maintain health and safety standards and workshop cleanliness.
• Support and lead workshop staff, escalating issues to the Regional Manager.

Conocimientos

Workshop Controller

Vehicle Technician background

Main dealer experience

Descripción del empleo

Salary - £36,000 Basic OTE £43,000 + Car

Working hours- Monday - Friday, 8am - 6pm, NO WEEKENDS

We have a new job vacancy available for a Workshop Controller in Bristol. My client are one of the UK's leading main dealerships in the area & they're rapidly growing, making it the best time to join. This role suits a Workshop Controller with previous experience as a Vehicle Technician, looking for a long-term career. If you’re a experienced Workshop Controller at a main dealer or independent

• Contributory Pension Scheme
• An extra holiday day to celebrate your birthday
• Employee Assistance Programme (EAP)
• Manufacturer-led training and career development
• Servicing, Parts & Accessory discounts
• Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completion
• Monitor job progress, review job cards, and ensure accurate job timing for costing purposes
• Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations
• Maintain agreed service levels and ensure the smooth daily running of the workshop
• Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery
• Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed
• Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards
• Monitor and contribute to financial performance, supporting cost control and efficiency improvements
• Handle and resolve customer complaints in a timely and professional manner
• Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvement
• Full UK driving license
• 1+ years experience as Workshop Controller
• Main dealership experience preferred but not essential